Communication

12 months to a better you

By Arden / January 4, 2015 /

It’s the New Year, that time when everyone looks forward to a fresh start. Many people make resolutions such as lose weight, exercise more and eat better. Those are all worthy goals, but what if instead you focused on being a better person? A person who made great first and lasting impressions and who was…

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Four tips to make your holiday party mingling easier

By Arden / December 5, 2014 /

The holidays are here! Whether you’re attending the company holiday dinner or your neighbor’s cocktail party being ready for mingling with strangers or people you don’t know well will make the events much easier for you. Here are four tips to make your mingling stress-free.

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The “Yes, and…” principle

By Arden / November 7, 2014 /

Have you ever been to a comedy improv show or tried improvisation? My husband and some friends and I went to Comedy Sportz recently and had a great time. I was reminded how difficult improvisation is. When it’s done well it looks easy, but having taken some improv lessons I know it’s not. You have…

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Inspiration through World Domination

By Arden / July 17, 2014 /

I just returned from spending four days in Portland, Oregon for the 2014 World Domination Summit. You might wonder what an etiquette consultant was doing at something having to do with world domination. I wondered too when I arrived. Despite my friend Beth Buelow’s gushing about how wonderful the 2013 Summit was I was sure…

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Seven tips to navigate the company picnic

By Arden / July 10, 2014 /

It’s summer time and the living is good – vacations, casual clothes and the company picnic. Ah yes, that annual event fraught with many perils.

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The smart phone disease

By Arden / July 3, 2014 /

Why is it that we dislike it when others use their phone when they are meeting with us, in a movie theater or driving, yet so often we do the same? I think it’s because the allure of the phone is often too much to ignore. Research has shown we get a dopamine hit when…

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Conversation: The Fruit of Curiosity and Sincerity

By Arden / March 19, 2014 /

This is a guest post by Bob Taylor, a retired naturopathic physician and designer/builder and great conversationalist. I can strike up a conversation with most anyone. That’s because I’m really curious. Curiosity is the great motivator that pushes me past my shy self.

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My armchair musings of the Academy Awards

By Arden / March 4, 2014 /

As I usually do, I love to share my Oscars musings. There are always great lessons to learn from this big event.

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Further your career this holiday season

By Arden / December 2, 2013 /

Despite what you may think, the holidays are actually a great time to further your career. That’s because it’s a time when we most interact with others, whether it’s mingling at holiday parties, flying to see family or friends or spending time with relatives or pals you don’t see very often. So, whether you are…

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The sweetest sound

By Arden / November 7, 2013 /

Are you good at remembering names? If you answered no, you’re not alone. Whenever I teach networking or my First and Lasting Impressions training I ask the participants if they are skilled at remembering names. Usually only a handful of people will raise their hand. Yet, people admit that forgetting names is one of the most…

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