Communication

Too much information

By Arden / February 9, 2012 /

We have been talking to handymen and women about doing some repair on our front porch stairs. It’s been an interesting process to say the least.

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It was all in my head

By Arden / July 29, 2011 /

Tuesday I had the honor of being a guest on KING 5 TV’s New Day Northwest. I was invited to talk about social media etiquette. (See segment here.) This was my second time being on the show, and knowing what to expect and how to prepare made me much calmer. However, once I was sitting…

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It’s all in the details

By Arden / April 24, 2011 /

One of the things I love, and sometimes am overwhelmed by, is etiquette is all about the details. When I’m giving a training, on say dining etiquette, I always get questions about the littlest things such as “If I take something like an olive pit out of my mouth where do I put it?” It can sometimes…

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The F-word and other no nos at the Academy Awards

By Arden / February 28, 2011 /

I love the Academy Awards. Every year I get together with a group of friends to watch and share our thoughts on the awards show. This year, I was with a different group of friends, in celebration of a pal’s birthday, but the critiquing was just as serious.  As I did last year, I’d like…

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How I survived my first TV appearance

By Arden / December 15, 2010 /

In business, as in life, there are firsts. Our first interview, our first presentation, the first time managing people, etc. The firsts are always scarier because of the unknown. We haven’t experienced it before and we don’t know what to expect. We may not know everything we need to know to be good at the…

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The Nervous Speaker

By Arden / November 5, 2010 /

I was meeting with a colleague the other day and we were sharing what services we offer. When I mentioned I teach a public speaking seminar he said “Oh, I could use that.” I had to pause because I attended a presentation he gave and I thought he did a great job, which I shared…

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The Academy Awards: The Good, the Bad and the Ugly

By Arden / March 8, 2010 /

As I do every year, I watched the Academy Awards with a few friends. We meet at one friend’s house, enjoy a potluck dinner and gab about the dresses, the emcee(s), the Academy winners and losers. This year had its usual fill of beautiful and not so beautiful moments. We can learn many etiquette lessons by…

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Public Speaking Tips

By Arden / February 15, 2010 /

I’ve been working with a client who is preparing for an important speech. One of the things we discussed is the protocol of introducing someone. Many speakers are unaware of proper speaking protocol, so I thought I’d share some tips.

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The Trouble with “You Guys”

By Arden / January 17, 2010 /

I have a problem. It’s something I’ve struggled with for a long time and until recently didn’t realize how serious the problem was. I’m working on changing, but it hasn’t been easy, especially since most people have the same problem. It’s a “you guys” problem. As in, “Have you guys seen the movie Avatar?” Those…

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