Technology Etiquette

New etiquette for the new work norms

By Arden / March 2, 2021 /

Much has changed in the business world since the pandemic wreaked havoc in our lives. Remote work has become the norm for office workers; in-person meetings have morphed into often mind-numbing virtual meetings and conversation has been replaced by chaterruptions. Business casual is now business sweats and networking is pretty much non-existent. Some of these…

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Zoom video conferencing meeting

Five tips for networking during a pandemic

By Arden / December 30, 2020 /

With the New Year approaching, many of us think about goals for the coming year. If your plan is to find a job, get promoted or grow your client base there’s no better way to do that then to network. However, given the pandemic you might be wondering how you can connect with others in…

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Etiquette dilemmas in a virtual world

By Arden / July 30, 2020 /

Our mostly virtual world, due to COVID-19, has created a slew of new etiquette dilemmas. People are wondering everything from whether they should have their video on or off in a Zoom meeting; what to do with kids or pets that make an appearance in a meeting; when, if ever, is eating and drinking acceptable…

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Virtual meeting etiquette and best practices 201

By Arden / April 24, 2020 /

Now that we have been practicing physical distancing mandates for several weeks, many of us are becoming more comfortable with the tools needed to meet virtually. A few weeks ago, I wrote a post about some basic dos and don’ts for using Zoom. I thought it would be helpful to share more 201 level etiquette…

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Zoom video conferencing meeting

How to not embarrass yourself on Zoom

By Arden / March 26, 2020 /

Zoom, Zoom!!! Have you been on a Zoom meeting yet? While we practice social distancing and obey stay at home orders to stem the spread of COVID-19 everything has turned to virtual meetings. In the last week I have been on eight Zoom meetings, some for business, others for organizations I belong to and a…

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The dreaded “Reply all” email response

By Arden / October 22, 2019 /

When I’m giving a training on digital diplomacy – the dos and don’ts for using technology – almost every time a participant will share how frustrated they are by people misusing the “Reply all” email option. They vent that “Reply all” is used too often and unnecessarily. Sometimes participants share that people don’t use the…

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How to succeed as a young professional

By Arden / September 7, 2018 /

Are you a new graduate or young person starting out in the professional world? I remember that time. College was a lot of fun but also a lot of work and I was excited and a little nervous to start working at a “real job.” I’d held many jobs through my college years – scooping…

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14 annoying habits that are driving your coworkers crazy

By Arden / February 21, 2018 /

When I worked for Washington Mutual many years ago, there were a few weeks where I was working on several big, deadline-driven projects and I was pretty stressed. The days ticked by while I toiled away on the assignments. One day a coworker who sat next to me asked if I was okay. Turns out…

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Handling social media connection requests with grace and purpose

By Arden / October 10, 2017 /

Ever feel confused about how to handle the many online connection requests you receive? LinkedIn, Facebook, Townsquared…the list goes on. You might wonder who you should connect with and if it’s okay to decline a request. People have different approaches to accepting requests but I thought I’d share my approach and why it works for…

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The message determines the medium: Dos and don’ts for event invitations

By Arden / August 4, 2017 /

There are so many ways we can communicate with people – email, text, social media, instant message, phone calls and mailed notes. It can be confusing knowing what medium to use for event invitations. Just recently a friend received a birthday party invitation via a group text message. She thought it was a little odd…

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