Kindness

I thought you should know (insert bad manner here)…

By Arden / January 13, 2020 /

A colleague of mine has a podcast called How Can I Say This where she discusses everyday communication conundrums. Beth Buelow, is the founder of the podcast and owner of ZOPA Consulting, Someone submitted a question to her about how to tell someone they chew with their mouth open, so naturally, as an etiquette expert,…

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How to be more gracious

By Arden / July 28, 2019 /

I’ve been thinking about graciousness lately. A characteristic that I think is so important in our dealings with others – whether it’s coworkers, friends or family. Being gracious was not something I was taught growing up. My dad role modeled some aspects of graciousness but it wasn’t until I became an adult that I started…

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How to help an ailing friend

By Arden / July 10, 2019 /

A lot of people in my life, including me, have had surgeries lately requiring assistance with daily tasks. When you have to use a walker or crutches or can’t be weight bearing or move your arm it makes doing routine tasks challenging – things like shopping, cooking, bathing, dressing, cleaning, etc.

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How to get along with others

By Arden / February 1, 2019 /

People can be frustrating, annoying, difficult – you name the emotion – basically not easy to get along with. Or can they? In our little worlds, as in our minds, when it comes to relationships with others it’s easy to think that we do things the right way and that others are wrong – whether…

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Gratitude Unwrapped

By Arden / November 30, 2018 /

Tis the season to focus on our gratitude. I always love taking turns  at Thanksgiving to share what we are grateful for. While I usually say the same things, it’s a good reminder of all the blessings I have in my life and what really matters.

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Is chivalry still relevant today?

By Arden / September 28, 2018 /

I’m often asked in my presentations if chivalrous acts are still appropriate for men today, such as standing when a woman walks into a room or allowing her to get on the elevator first. Older men especially seem concerned about this question since they were raised in an era when chivalry was expected and the…

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A Professional Organizer’s Guide to Writing More Thank You Notes

By Arden / September 3, 2018 /

This is a guest post by Denise Allan, Founder of Simplify Experts. I am a big fan of appreciation and thanking someone warmly for a gift or a kind act. I love receiving handwritten thank you notes (I don’t knock email notes either) because it means someone took the time to let me know they…

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The competitive advantage of kindness

By Arden / June 23, 2018 /

I recently spoke at the Washington Society of Association Executives conference. After my presentation on making meetings more effective, I attended a presentation on kindness by Donna Cameron, author of “A Year of Living Kindly.” She shared some impressive statistics about the return on investment kindness has on an organization.

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What George Washington knew about etiquette

By Arden / March 24, 2017 /

The concept of etiquette and civility has been around for a very long time. I recently finished a novel called “Rules of Civility” that included mention of George Washington’s Rules of Civility & Decent Behaviour in Company and Conversation. Apparently, at age 16, young George (yes, eventual first president of the United States) copied by…

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The year of kindness: Join me on a kindness journey

By Arden / January 6, 2017 /

Kindness is showing love to someone else. I believe that kindness is the cure for violence and hatred around the world. Lady Gaga The January 1st Parade magazine edition had an article about making 2017 the year of being kind and included the lovely quote above by Lady Gaga. According to the article, studies have…

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