Civility

A verboten topic

By Arden / January 23, 2016 /

“So, do you have kids?” Have you ever asked someone this question? Such a seemingly innocuous question. But, it’s actually a very loaded, potentially painful topic. A few days ago I received this email from a newsletter reader.

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Setting attainable and enjoyable New Year’s resolutions

By Arden / January 4, 2016 /

I’m not a big fan of making New Year’s resolutions because I find they are easy to break after a few weeks. The gym I belong to is a perfect example of this – hordes of new people fill the classes in January and by February most of them have disappeared. It can be hard…

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Will it kill you to be nice?

By Arden / May 12, 2015 /

It’s National Etiquette Week – a time when we remember the importance of acting with courtesy, civility, kindness and good manners. And a good reminder it is. In our busy, rush, rush 21st century lives, it seems courtesy and kindness often take a back seat to our own agenda. For example; too often I find…

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Show them the love

By Arden / February 9, 2015 /

It’s Be Nice to Everyone month. In January, I wrote about 12 things you could do throughout the year to be a better person. February’s focus is to show everyone the love, in honor of Valentine’s Day. When we show the same courtesy and respect to everyone, whether the receptionist at the office or your…

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12 months to a better you

By Arden / January 4, 2015 /

It’s the New Year, that time when everyone looks forward to a fresh start. Many people make resolutions such as lose weight, exercise more and eat better. Those are all worthy goals, but what if instead you focused on being a better person? A person who made great first and lasting impressions and who was…

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Remember the holiday spirit

By Arden / December 16, 2014 /

My favorite FedEx Kinkos store assistant was a bit grumpy about the holidays. He was not his usual cheerful and upbeat self. He explained that the company has been gearing up and talking about the holidays since July and he was looking forward to December 26 when all is calm, all is bright.

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Manners, etiquette, it’s all the same, right?

By Arden / October 25, 2014 /

People often describe etiquette as manners. The two are very closely linked, but they are different. I like to say that manners are the sister to etiquette. They belong in the same family but one is practical and the other is kind.

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Handling online bullies

By Arden / October 20, 2014 /

Do you remember the school bully – the person who made your life miserable through their taunts, insults and meanness? Sadly, it seems bullies don’t just exist in childhood. There are adult bullies everywhere, and many of them hide behind their computer screen.

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Dealing with rude, unhelpful service people

By Arden / July 28, 2014 /

What is your boiling point? Are you one of those people who are able to stay patiently pleasant even when faced with rudeness and unhelpfulness? Or, when dealing with maddening situations do you find it easy to lose your cool?

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National Etiquette Week: Forks and fingers

By Arden / May 13, 2014 /

Did you know May 12 to 16 is National Etiquette Week (NEW)? Yep, etiquette gets its very own national recognition. It’s not just about using the right fork at a meal, the focus of NEW is to call attention to the importance of courtesy, civility and kindness and practicing good manners in all aspects of…

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