Civility

What George Washington knew about etiquette

By Arden / March 24, 2017 /

The concept of etiquette and civility has been around for a very long time. I recently finished a novel called “Rules of Civility” that included mention of George Washington’s Rules of Civility & Decent Behaviour in Company and Conversation. Apparently, at age 16, young George (yes, eventual first president of the United States) copied by…

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Eeek, there’s a bug in my borscht! Answers to common etiquette dilemmas

By Arden / February 18, 2017 /

I first had the thought of teaching etiquette classes when I worked for Washington Mutual. My job at the time was managing sponsorships for non-profit events like breakfasts and lunches. Because the company often received a table at these events I had to fill them with willing WaMu employees. Not always an easy job. Inevitably,…

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The year of kindness: Join me on a kindness journey

By Arden / January 6, 2017 /

Kindness is showing love to someone else. I believe that kindness is the cure for violence and hatred around the world. Lady Gaga The January 1st Parade magazine edition had an article about making 2017 the year of being kind and included the lovely quote above by Lady Gaga. According to the article, studies have…

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Online Etiquette: Make Sure Your Child Knows What It Means to be a Cyber Bully

By Arden / December 23, 2016 /

Contribution from Jenny Holt, a freelance writer for several health magazines. Gone are the days of a single school bully extorting lunch money in the schoolyard. Bullying is no longer confined to school or even physical interactions. Kids have constant access to technology, which has also become a new playground for bullies.

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Thanksgiving (and other meals) dos and don’ts

By Arden / November 23, 2016 /

Can you hear it? It’s the sound of busy hosts shopping, prepping and cooking Thanksgiving dinner. I’m thankful my sister is one of those hosts. She usually hosts Thanksgiving because she has the bigger house and bigger family. The rest of us get to enjoy the gourmet bounty and family gathering in exchange for bringing…

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Be the first to say hello

By Arden / October 24, 2016 /

I recently discovered something about myself that was dismaying. It’s such a simple thing but I realized my actions were not portraying my best self.

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How to win favors and influence opportunity

By Arden / September 20, 2016 /

Oh the power of “hello,” “please” and “thank you.” When they are used you often get better service, lower prices, maybe even a seat on a crowded plane. When they are not employed, you’re put in the “rude” category and are faced with possible negative consequences.

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Five business etiquette tips all millennials need to know

By Arden / May 4, 2016 /

It’s amazing to me how many younger people there are in the workforce these days. I guess that means I’m getting old. According to statistics by the Pew Research Center, millennials now make up the majority of the workforce. In 2015 they surpassed Baby Boomers and Gen Xers in number of workers.

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Kinder, friendlier emails

By Arden / March 17, 2016 /

Have you ever received an email and thought, wow, that was abrupt? Or, maybe you received an email and thought the person sending it was upset with you. We can’t communicate tone of voice in emails, which is very important to help convey meaning.

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Step away from your phone

By Arden / February 19, 2016 /

Times are indeed changing due to our relationship with our digital tools. What once was impossible is now possible because of our smart phones. We no longer need to wait until we get back to our home or office to make a call, look something up online or send an email. Smartphones, as well as…

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