Civility

Don’t break 8 year old hearts

By Arden / March 9, 2014 /

This is a guest post by Shari Storm; author, speaker, mom. Girl Scout cookie sales end today and I’ve heard that Camp Fire sales start shortly. Here are a few tips for cookie buyers and passersby.

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The power of gracious behavior

By Arden / June 13, 2013 /

It’s always heartwarming when I see really gracious, polite behavior, and not just because I’m an etiquette consultant. When I see people being courteous and other focused I am reminded of how powerful it is.

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Leaving a job with grace

By Arden / April 22, 2013 /

It can be very challenging to be gracious when you feel you’ve been wronged. And, when the situation is one in which you’ve been terminated from a job, it can be especially difficult to not be angry and vindictive.

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Bad behavior

By Arden / March 21, 2013 /

Do you turn into a monster behind the wheel of your car or when you’re in other seemingly anonymous situations? Why is it that even the mildest mannered, gracious people become Mr. Hyde in certain circumstances?

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The difficulty with discussing politics

By Arden / November 30, 2012 /

I asked my Facebook page Likes for ideas on blog posts and several people mentioned discussing politics, especially in light of the recent presidential election. 

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The panhandling dilemma

By Arden / October 3, 2012 /

One of my friends and Facebook page Likes asked me to write a post about the etiquette of dealing with panhandlers. The issue of panhandling is more of an ethical and moral topic, but there is an element of etiquette to it.

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The gingham dress and the truth behind it

By Arden / August 7, 2012 /

Have you heard this story? A lady in a faded gingham dress and her husband, dressed in a homespun threadbare suit, stepped off the train in Boston and walked timidly, without an appointment, into the Harvard University President’s outer office.

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The shame of poor sportsmanship

By Arden / August 1, 2012 /

I have bags under my eyes from staying up late watching the 2012 Olympics. It’s inspiring seeing these incredible athletes compete, knowing they have worked so hard to be an Olympic competitor. Witnessing their pride and emotion on the medal podium always brings tears to my eyes.

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Do we still need etiquette?

By Arden / July 6, 2012 /

I was invited to be on The Boss Show to talk about the five workplace etiquette no nos that can derail your career. The fun hosts, Jim Hessler and Steve Motenko, and I had a delightful time discussing the no nos and teasing each other. Steve opened the interview by asking me if etiquette really mattered any longer.

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The allure of gossip

By Arden / May 4, 2012 /

I’ve been thinking about gossip lately. The other day, I taught an etiquette class to a mom and her delightful eight year old daughter. One of the topics I covered was gossip.

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