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Phone etiquette
Are you a new graduate or young person starting out in the professional world? I remember that time. College was a lot of fun but also a lot of work and I was excited and a little nervous to start working at a “real job.” I’d held many jobs through my college years – scooping…
Read MoreThe other day I was trying to get information on my iPhone by asking Siri, the personal assistant, to help me. As too often happens, Siri was not giving me what I needed. It seems I speak English and she speaks Russian. In frustration, I said, “Siri, you’re not giving me the information I need!”…
Read MoreWhy is it that we dislike it when others use their phone when they are meeting with us, in a movie theater or driving, yet so often we do the same? I think it’s because the allure of the phone is often too much to ignore. Research has shown we get a dopamine hit when…
Read MoreDo you have a cell phone pet peeve? Are there things that people do with their cell phones that drive you crazy? If so, you’re not alone. Most people are bothered by the rude cell phone behavior of others.
Read More“Watch your tone, Arden”, my mother would say to the teenage me when I’d speak to my brother in a certain way. Sometimes I’d answer that I was just asking him to do something. “But your tone was rude”, my mom would reply. When I work with clients on customer service skills, I talk about…
Read MoreMy friend, Peggy Dolane, writer and social media expert , suggested I write a blog post about our 24/7-reachable-anytime-world. She wondered what the etiquette is about sending and responding to emails after hours. Good question Peggy.
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