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Technology Etiquette
Email is both a blessing and a curse. The blessing is it has allowed us to communicate quicker and more conveniently. It also allows us to have a paper trail of our communications. However, email is easily abused and misused. We are all inundated with hundreds of emails every day, so it’s important our emails…
Read MoreI received an email from a doctor’s office where the sender put all of their patients’ email addresses in the “To” field rather than the “BCC” field. That meant every patient could see all of the other patients’ email addresses. Oy, let me count the ways that that is bad news.
Read MoreIf your New Year’s resolutions include doing more networking, whether to find a job, increase your network or grow your business, you’ll probably be both making and receiving introductions to others via email. Here are some tips on how to do that.
Read More“Watch your tone, Arden”, my mother would say to the teenage me when I’d speak to my brother in a certain way. Sometimes I’d answer that I was just asking him to do something. “But your tone was rude”, my mom would reply. When I work with clients on customer service skills, I talk about…
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I’m listening to you
I just converted to a new commenting system on my blog. I heard from a couple of readers that they wanted to be able to see what other people were saying about my posts. So, I just added a new whiz bang commenting system called Livefyre. Here is what you can expect. You will be…
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