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Civility
People often describe etiquette as manners. The two are very closely linked, but they are different. I like to say that manners are the sister to etiquette. They belong in the same family but one is practical and the other is kind.
Read MoreIt’s always heartwarming when I see really gracious, polite behavior, and not just because I’m an etiquette consultant. When I see people being courteous and other focused I am reminded of how powerful it is.
Read MoreIt can be very challenging to be gracious when you feel you’ve been wronged. And, when the situation is one in which you’ve been terminated from a job, it can be especially difficult to not be angry and vindictive.
Read MoreDo you turn into a monster behind the wheel of your car or when you’re in other seemingly anonymous situations? Why is it that even the mildest mannered, gracious people become Mr. Hyde in certain circumstances?
Read MoreOne of my friends and Facebook page Likes asked me to write a post about the etiquette of dealing with panhandlers. The issue of panhandling is more of an ethical and moral topic, but there is an element of etiquette to it.
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