Business Etiquette

Five business travel dos and don’ts

By Arden / April 12, 2016 /

Your company is sending you to a conference in some sunny place. Lucky you! If this is your first business trip you may feel you’ve hit the jackpot with the all-expense paid trip – airfare, hotel, a per diem. But before you zip up your bag, be sure you’ve packed not only your sunscreen, but…

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Are business cards going away?

By Arden / April 2, 2016 /

Remember that business card app that would let you touch your phone to another person’s phone and your contact information would be exchanged? I remember a friend telling me about one called Bump and thinking, wow, what a great idea; except it no longer exists. In fact, of four apps that were tooted in a…

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Step away from your phone

By Arden / February 19, 2016 /

Times are indeed changing due to our relationship with our digital tools. What once was impossible is now possible because of our smart phones. We no longer need to wait until we get back to our home or office to make a call, look something up online or send an email. Smartphones, as well as…

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Sit in the power seats

By Arden / February 16, 2016 /

Have you ever sat in a meeting feeling invisible or like it was difficult to get the chair or facilitator’s attention? It could have been because of where you sat. There are three places at a meeting table that are more noticeable to the person running the meeting. Assuming the facilitator is sitting at place…

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Setting attainable and enjoyable New Year’s resolutions

By Arden / January 4, 2016 /

I’m not a big fan of making New Year’s resolutions because I find they are easy to break after a few weeks. The gym I belong to is a perfect example of this – hordes of new people fill the classes in January and by February most of them have disappeared. It can be hard…

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Conversation tips to make your holiday mingling easier

By Arden / December 16, 2015 /

It’s the season of mingling and celebrating. That time of year when you may be attending holiday parties, family dinners and the company celebration. If these events fill you with dread, you’re not alone. Many people struggle with socializing with strangers or people they don’t know well even if they are family or coworkers. But…

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How to check the time without appearing rude

By Arden / October 23, 2015 /

I’ve been thinking about time lately. More precisely, I’ve been thinking about how to politely check the time when meeting with others. Keeping track of the hour in the presence of another person presents a few challenges.

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Do your digital devices have manners?

By Arden / October 11, 2015 /

The other day I was trying to get information on my iPhone by asking Siri, the personal assistant, to help me. As too often happens, Siri was not giving me what I needed. It seems I speak English and she speaks Russian. In frustration, I said, “Siri, you’re not giving me the information I need!”…

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Your work “uniform”

By Arden / August 2, 2015 /

Imagine having your doctor show up to an appointment wearing shorts, flip flops and a dirty t-shirt. Or, what if your kid’s teacher showed up to class wearing a bathing suit? You no doubt would question both people’s sanity and good judgement. Further, worried they weren’t up for the job you might choose to see…

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Tick tock, the clock is ticking: The etiquette of working with service providers

By Arden / June 29, 2015 /

They say time is money. Sometimes it’s hard to see that, other times when you’re paying someone an hourly fee it’s very obvious. A client of mine, who works for a law firm, asked me to address the etiquette of working with service providers who charge by the hour and the etiquette service providers need…

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