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Business Etiquette
When I’m giving a training on digital diplomacy – the dos and don’ts for using technology – almost every time a participant will share how frustrated they are by people misusing the “Reply all” email option. They vent that “Reply all” is used too often and unnecessarily. Sometimes participants share that people don’t use the…
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If you’re interviewing for a job, there is a chance you could be invited to meet over a meal. Managers know that you can learn a lot about a candidate by how they conduct themselves when dining. People tend to let their hair down a bit when dining because it seems more social than business.…
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Work relationships, like any relationship, can be difficult. Unlike our friends, we can’t pick our coworkers, and sometimes we simply don’t like the people we have to work with. People can be petty, mean, undermining and challenging. Case in point, a friend of mine shared with me that a coworker of hers criticized her and…
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If your New Year’s resolution is to grow your contacts, get a new job or new clients, networking is one of the best ways to accomplish your goals. Yet, so many people dislike networking because it can feel so awkward. If you are one of those people, don’t feel badly. It’s hard to make small…
Read MoreAre you a new graduate or young person starting out in the professional world? I remember that time. College was a lot of fun but also a lot of work and I was excited and a little nervous to start working at a “real job.” I’d held many jobs through my college years – scooping…
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When I worked for Washington Mutual many years ago, there were a few weeks where I was working on several big, deadline-driven projects and I was pretty stressed. The days ticked by while I toiled away on the assignments. One day a coworker who sat next to me asked if I was okay. Turns out…
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Business travel can be a lot of fun or a real challenge. One aspect of business travel that can be nerve wracking is having to share a hotel room with a coworker. While you may know and even like your coworker on a business level, it’s rare to be personally close to your colleague, making…
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The concept of etiquette and civility has been around for a very long time. I recently finished a novel called “Rules of Civility” that included mention of George Washington’s Rules of Civility & Decent Behaviour in Company and Conversation. Apparently, at age 16, young George (yes, eventual first president of the United States) copied by…
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Meetings are conducted for a variety of reasons – decision making, company or department updates, project updates, brainstorming and more. One of the more challenging or difficult meetings to conduct effectively is a brainstorming meeting. It sounds like a great idea, but too often the meetings are run in a way that people don’t feel…
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