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Not your grandmother’s etiquette

Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old-fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am an etiquette consultant, speaker, trainer, coach and author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful socially and in the workplace.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

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The germy handshake

By Arden | Mar 29, 2012 | Business Etiquette, Courtesy, Social Etiquette, Uncategorized | 7 Comments

Whenever I teach handshakes in my training seminars or keynote presentations there are always lots of questions. One I’m often asked is “what do I do if I don’t want to shake hands to avoid getting germs?” I’ve been asked this by friends who are also germ phobic and would prefer handshaking just went away.

The angst of attending events

By Arden | Mar 20, 2012 | Courtesy, Party etiquette, Social Etiquette

Have you ever noticed that it is so much easier accepting invitations to events then attending the parties themselves? The invitation comes in and you’re honored your friend invited you, it sounds like a fun party, you don’t have plans that night, etc. But as the event approaches suddenly you start dreading attending.

The power of words

By Arden | Mar 14, 2012 | Civility, Courtesy, Customer Service | 4 Comments

My husband and I often go someplace warm and sunny in the winter to escape the gray rainy Seattle days for a bit. This year we decided to go to Costa Rica. Many of our friends have been and spoke highly of the country.

2012 Academy Awards Musings

By Arden | Feb 27, 2012 | Business attire, Civility, Courtesy, Professional image, Social Etiquette

On the red carpet, actress Maya Rudolph shared her Oscar advice with Tim Gunn, “have good posture. Stand up straight, shoulders back.” Sage advice for anyone, whether posing in your Academy Awards finery or giving a presentation to clients. Good posture communicates confidence and makes you look more elegant and self-possessed.

Too much information

By Arden | Feb 9, 2012 | Conversation, Customer Service, Sales etiquette | 2 Comments

We have been talking to handymen and women about doing some repair on our front porch stairs. It’s been an interesting process to say the least.

Are your emails getting read?

By Arden | Feb 2, 2012 | Email etiquette | 2 Comments

Email is both a blessing and a curse. The blessing is it has allowed us to communicate quicker and more conveniently. It also allows us to have a paper trail of our communications. However, email is easily abused and misused. We are all inundated with hundreds of emails every day, so it’s important our emails…

A costly email mistake

By Arden | Jan 31, 2012 | Email etiquette | 8 Comments

I received an email from a doctor’s office where the sender put all of their patients’ email addresses in the “To” field rather than the “BCC” field. That meant every patient could see all of the other patients’ email addresses. Oy, let me count the ways that that is bad news.

Are we teaching children to be disrespectful?

By Arden | Jan 23, 2012 | Civility, Courtesy, Etiquette for Children | 21 Comments

I occasionally teach children’s etiquette classes and I always introduce myself as Ms. Clise to the children. When I ask the kids in my class how they address their teachers and their parents’ friends the majority of them say they call these adults by their first names. I’m continually shocked by this.

What not to do on Facebook

By Arden | Jan 12, 2012 | Courtesy, Social media etiquette | 3 Comments

A friend emailed me recently asking for advice. She had received a friend request on Facebook from someone she didn’t know, but knew of. She decided to grant the friend request. Immediately afterwards this person wrote on my friend’s wall asking her to like her Facebook page and include a link to the page.

Exceptional email introductions

By Arden | Jan 2, 2012 | Email etiquette

If your New Year’s resolutions include doing more networking, whether to find a job, increase your network or grow your business, you’ll probably be both making and receiving introductions to others via email. Here are some tips on how to do that.

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Not your grandmother’s etiquette

BLOG TOPICS

By Arden | Mar 29, 2012 | Business Etiquette, Courtesy, Social Etiquette, Uncategorized | 7 Comments

By Arden | Mar 20, 2012 | Courtesy, Party etiquette, Social Etiquette

By Arden | Mar 14, 2012 | Civility, Courtesy, Customer Service | 4 Comments

By Arden | Feb 27, 2012 | Business attire, Civility, Courtesy, Professional image, Social Etiquette

By Arden | Feb 9, 2012 | Conversation, Customer Service, Sales etiquette | 2 Comments

By Arden | Feb 2, 2012 | Email etiquette | 2 Comments

By Arden | Jan 31, 2012 | Email etiquette | 8 Comments

By Arden | Jan 23, 2012 | Civility, Courtesy, Etiquette for Children | 21 Comments

By Arden | Jan 12, 2012 | Courtesy, Social media etiquette | 3 Comments

By Arden | Jan 2, 2012 | Email etiquette

BLOG TOPICS

Sign up for the award-winning Clise Etiquette newsletter and receive a free chapter of Arden's book Spinach in Your Boss's Teeth.