Kindness

Be the first to say hello

By Arden / October 24, 2016 /

I recently discovered something about myself that was dismaying. It’s such a simple thing but I realized my actions were not portraying my best self.

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How to win favors and influence opportunity

By Arden / September 20, 2016 /

Oh the power of “hello,” “please” and “thank you.” When they are used you often get better service, lower prices, maybe even a seat on a crowded plane. When they are not employed, you’re put in the “rude” category and are faced with possible negative consequences.

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A lesson from toothpaste

By Arden / August 21, 2016 /

My fabulous children’s manners teacher, Jan Townsend, forwarded me a Facebook post written by someone I don’t know. The author’s name is Amy and I was both excited and moved by her words. In her post she talked about teaching her daughter, who was entering middle school, about kindness. To teach the lesson, she had…

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Five tips for workplace success

By Arden / June 15, 2016 /

Have you ever wondered why some people have more success in their jobs and others can’t seem to get ahead even though they are very smart? According to a Harvard University study, 85% of a person’s workplace success is due to their personal skills – those intangible skills that lead to better and smoother relationships…

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A verboten topic

By Arden / January 23, 2016 /

“So, do you have kids?” Have you ever asked someone this question? Such a seemingly innocuous question. But, it’s actually a very loaded, potentially painful topic. A few days ago I received this email from a newsletter reader.

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Setting attainable and enjoyable New Year’s resolutions

By Arden / January 4, 2016 /

I’m not a big fan of making New Year’s resolutions because I find they are easy to break after a few weeks. The gym I belong to is a perfect example of this – hordes of new people fill the classes in January and by February most of them have disappeared. It can be hard…

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Will it kill you to be nice?

By Arden / May 12, 2015 /

It’s National Etiquette Week – a time when we remember the importance of acting with courtesy, civility, kindness and good manners. And a good reminder it is. In our busy, rush, rush 21st century lives, it seems courtesy and kindness often take a back seat to our own agenda. For example; too often I find…

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Show them the love

By Arden / February 9, 2015 /

It’s Be Nice to Everyone month. In January, I wrote about 12 things you could do throughout the year to be a better person. February’s focus is to show everyone the love, in honor of Valentine’s Day. When we show the same courtesy and respect to everyone, whether the receptionist at the office or your…

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12 months to a better you

By Arden / January 4, 2015 /

It’s the New Year, that time when everyone looks forward to a fresh start. Many people make resolutions such as lose weight, exercise more and eat better. Those are all worthy goals, but what if instead you focused on being a better person? A person who made great first and lasting impressions and who was…

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Remember the holiday spirit

By Arden / December 16, 2014 /

My favorite FedEx Kinkos store assistant was a bit grumpy about the holidays. He was not his usual cheerful and upbeat self. He explained that the company has been gearing up and talking about the holidays since July and he was looking forward to December 26 when all is calm, all is bright.

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