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Communication
This is a guest post by Denise Allan, Founder of Simplify Experts. I am a big fan of appreciation and thanking someone warmly for a gift or a kind act. I love receiving handwritten thank you notes (I don’t knock email notes either) because it means someone took the time to let me know they…
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When I teach dining etiquette I often tell a story that my neighbor shared with me. When she was a teenager she went to her boyfriend’s house for dinner. She picked up her bread roll, cut it in half with her knife and buttered the whole piece. Her boyfriend loudly announced that she was eating…
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There are so many ways we can communicate with people – email, text, social media, instant message, phone calls and mailed notes. It can be confusing knowing what medium to use for event invitations. Just recently a friend received a birthday party invitation via a group text message. She thought it was a little odd…
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“Wait, let me finish . . . what I was trying to say is interrupting other people is rude.” When you interrupt someone it says to the person talking that what you have to say is more important than what they are sharing. It shows disregard for the person and what they are saying.
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The concept of etiquette and civility has been around for a very long time. I recently finished a novel called “Rules of Civility” that included mention of George Washington’s Rules of Civility & Decent Behaviour in Company and Conversation. Apparently, at age 16, young George (yes, eventual first president of the United States) copied by…
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I first had the thought of teaching etiquette classes when I worked for Washington Mutual. My job at the time was managing sponsorships for non-profit events like breakfasts and lunches. Because the company often received a table at these events I had to fill them with willing WaMu employees. Not always an easy job. Inevitably,…
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The success of your presentation will be judged not by the knowledge you send but by what the listener receives. – Lilly Walters Have you ever sat through a really bad presentation? Maybe the speaker rambled on and on and didn’t seem to have a clear direction. Or perhaps the presenter allowed an audience member…
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Have you ever made a cringe worthy mistake? One that ruins not just your day but the week or weeks following? One where you can’t stop obsessing about your failings? Yes? You’re not alone. I made a big mistake last year. A mistake that I was so embarrassed about I couldn’t talk about it to…
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My friend got into the revolving door of his office building and was moving forward when, bam, the door suddenly stopped. He hit the glass front with his head and his glasses cut his face. What the heck just happened my friend wondered? Turns out a young man had jumped into the same compartment as…
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