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Civility
I received a question from a Clise Etiquette Facebook fan about wedding etiquette. It’s that time of year when many people get engaged. So, I asked my Facebook fans if they had other questions they wanted me to answer in a blog post. I got quite a few good, sometimes shocking, questions. I hope these…
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A friend and Clise Etiquette Facebook fan asked me about airplane etiquette. She had just returned from a Thanksgiving trip overseas and had experienced some rude behavior on the plane. It’s stressful traveling. We now have to submit to either a revealing x-ray or being intimately touched by TSA. We wait in line and wait…
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There was an article in BusinessWeek about how the demand for etiquette training is up because millennials are entering the workforce clueless about how to interact properly with others. The article stated among other things, that they don’t use email properly — using acronyms, abbreviations and emoticons. That they don’t know their place as the new…
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As you may know, I write a business etiquette column for the Puget Sound Business Journal. Each week when the Journal arrives I eagerly open it up to the “Growing your Business” section to see if my latest column has run. Seeing my name in print is still exciting.
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This is a guest post by Lisa Samuelson, founder of Samuelson Communications. Recently Steve Jobs was incredibly rude to a journalism student who was working on an assignment about iPads as a teaching tool. When the PR department at Apple didn’t respond to her many calls and emails, she found Steve Jobs’ email and reached…
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This is a guest post from Stacya Silverman, owner of Stacya Silverman and Associates Salon. I like to think of myself not only as a person who practices good customer service at my shop, but in my off hours, I try to be a good customer, too. But what does that mean? I’ve been thinking…
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I had the honor of serving on a jury for a trial in Seattle Municipal Court. If it had been a state superior court trial I probably wouldn’t have thought it was such an honor, but due to the less egregious nature of the crimes tried in Municipal Court the trial lasted a total of…
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This is a guest blog post by Eric Mamroth – cyclist, benefit auctioneer and wonderful husband to Arden Clise. If you are following the Tour de France this year, you probably have an opinion on whether Alberto Contador should have waited for Andy Schleck when he had a mechanical problem. Schleck dropped his chain while launching an…
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This depressing, unending cold, wet weather is making even the most gracious, positive people complain. I’ll be honest, it’s easy for me to complain, but I had a little flash of insight about complaining the other day while riding our tandem with my husband in the cold rain.
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I’m just thrilled Family Fourth at Lake Union will take place this year thanks to the donations of many Seattle businesses. The outpouring of support from small to big companies is heartwarming.
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