Business Etiquette

Are you Polly Poise or Freak-Out Fred?

By Arden / March 4, 2010 /

I recently taught a social skills etiquette class to some high school students from Puget Sound Community School. One of the topics I covered was poise. I asked my students what poise meant to them. They replied “good posture”, “being confident” and “grace”. While those are part of poise there is more to it.

Read More

Public Speaking Tips

By Arden / February 15, 2010 /

I’ve been working with a client who is preparing for an important speech. One of the things we discussed is the protocol of introducing someone. Many speakers are unaware of proper speaking protocol, so I thought I’d share some tips.

Read More

Job Search Etiquette

By Arden / February 1, 2010 /

I asked my Facebook fans for ideas for a blog post and got some really good questions. They were focused on job search etiquette. Q. When meeting a potential employer for coffee or a meal to discuss the possibility of working together who picks up the tab? And how do you handle the awkwardness when…

Read More

The Trouble with “You Guys”

By Arden / January 17, 2010 /

I have a problem. It’s something I’ve struggled with for a long time and until recently didn’t realize how serious the problem was. I’m working on changing, but it hasn’t been easy, especially since most people have the same problem. It’s a “you guys” problem. As in, “Have you guys seen the movie Avatar?” Those…

Read More

Etiquette Questions and Faux Pas

By Arden / December 12, 2009 /

When you are an etiquette consultant people love to either share with you their etiquette horror stories or ask for etiquette advice. I love that my friends and business associates want to tell me their stories and trust me for advice. I thought it would be fun to feature some of the etiquette faux pas and…

Read More

The Six Biggest Mistakes Employees Make at the Company Holiday Party

By Arden / December 1, 2009 /

It’s that time of year when businesses host their annual holiday party. The corporate event can be a wonderful time to make and strengthen connections, or leave you disgraced and possibly fired for your lack of good judgment. Avoid these six pitfalls to steer clear of the latter. Dressing Inappropriately Follow the attire description on…

Read More

Don’t Go There: Taboo Topics in Business

By Arden / November 24, 2009 /

I just attended a small business roundtable group which serves as a forum for entrepreneurs seeking business advice and mentoring. The facilitator couldn’t be there so we were on our own to lead the discussion with a couple of suggested topics. Unfortunately that led to trouble. We started out talking about economic projections but a…

Read More

How Not To Do Sales

By Arden / November 10, 2009 /

I just experienced a perfect example of how not to do sales. Someone I met at a networking event followed up with me by leaving a voicemail message marked urgent. He said he wanted to talk. Didn’t say why he was calling but wanted me to call him right away. I smelled a hardcore sales…

Read More

Epidemic Etiquette

By Arden / October 26, 2009 /

There is quite a buzz about the H1N1 or swine flu. And, for good reason given how dangerous it’s proving to be with younger people. Here are a few things you can do to protect yourself and others from getting sick.

Read More

Old Habits Die Hard

By Arden / October 7, 2009 /

In a recent yoga class we were asked to switch the cross of our legs and change how we intertwine our fingers so the other thumb is on top. It wasn’t easy to do and it felt very uncomfortable. It reminded me that habits are so deeply engrained in us.

Read More