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Not your grandmother’s etiquette

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Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old-fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am an etiquette consultant, speaker, trainer, coach and author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful socially and in the workplace.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by clicking on the green button.

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Keeping remote employees happy in conference calls

By Arden | Apr 2, 2015 | Business Etiquette,  Uncategorized
Meetings are a part of our work life, much to the consternation of many. Employees complain about how many meetings they have to attend, which are often poorly run and seem to lack purpose. Meetings are even more challenging when you are a remote employee calling in via conference call. Often those outliers dialing in…
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What a name tag backing has to do with customer service

By Arden | Mar 23, 2015 | Courtesy,  Customer Service
I peeled off my name tag and crumpled up the backing. Riley noticed the paper in my hand and asked if she could throw it away.  Such a small thing, but her attention to detail left an impression on me.
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Do you have a career worthy wardrobe?

By Arden | Mar 16, 2015 | Business attire | 2 Comments
In January, I wrote about the 12 actions you could take to be a better person in 2015. Each month had a different focus. March’s focus is to spruce up your wardrobe. As Mark Twain wisely said, “Clothes make the (wo)man.” Indeed they do. In the workplace people who are dressed professionally gain more respect…
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Don’t be a drip: Six umbrella etiquette tips

By Arden | Feb 20, 2015 | Courtesy | 1 Comment
This is a guest post by Mary Morrison. I’ll get right to the point. I don’t have anything against umbrellas, I just don’t like them. It’s not fair, I know. Umbrellas don’t hurt people, people who have no awareness of their positions in space hurt people. When I worked downtown I developed an aversion to…
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Show them the love

By Arden | Feb 9, 2015 | Business Etiquette,  Civility,  Courtesy,  Kindness,  Leadership,  Networking etiquette,  Social Etiquette
It’s Be Nice to Everyone month. In January, I wrote about 12 things you could do throughout the year to be a better person. February’s focus is to show everyone the love, in honor of Valentine’s Day. When we show the same courtesy and respect to everyone, whether the receptionist at the office or your…
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Workplace lessons from the Seahawks’ Super Bowl loss

By Arden | Feb 4, 2015 | Business Etiquette,  Leadership,  Sportsmanship | 2 Comments
While my heart is still heavy from the Seahawks losing the Super Bowl, I’m so darn proud of them. Watching the big game was an emotional roller coaster. Our boys played well against the talented Patriots but in the end we lost. And, it was a hard loss due to a controversial play call that…
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Why I love the Seahawks but hate football

By Arden | Jan 31, 2015 | Manners,  Uncategorized
Two years ago, when I’d do my usual Sunday afternoon grocery shopping in the winter I’d wonder why the store was so empty. A few times I asked the clerk where everyone was and she’d reply “Watching the game.” I’d think, well I timed that right. I had absolutely no interest in football. In fact…
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Exercise good gym etiquette

By Arden | Jan 9, 2015 | Courtesy,  Gym etiquette | 1 Comment
It happens every January, hordes of people resolved to get in shape descend on gyms across the country. While I applaud the determined many, it does make for a difficult few weeks for the regulars while the newbies fill up classes and bumble with gym etiquette.
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12 months to a better you

By Arden | Jan 4, 2015 | Business attire,  Civility,  Conversation,  Courtesy,  Kindness,  Manners,  Social Etiquette
It’s the New Year, that time when everyone looks forward to a fresh start. Many people make resolutions such as lose weight, exercise more and eat better. Those are all worthy goals, but what if instead you focused on being a better person? A person who made great first and lasting impressions and who was…
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Seven tips for appropriate regifting

By Arden | Dec 30, 2014 | Courtesy,  Gift giving etiquette,  Holiday etiquette,  Social Etiquette | 2 Comments
The presents are opened, the wrapping paper recycled and you might be wondering what to do with those gifts that aren’t quite something you want or need. According to a survey by Creditdonkey.com 83 percent of respondents are okay with receiving a regifted gift. This surprised me. I personally am not a big fan of…
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