Say What?

j0448106I got a recorded call from Americans United for Change urging us to call our senators to encourage them to pass healthcare reform. At the end of the message they stated the phone number to call. They said the number so fast I had to rewind the message three times. I thought about how much money this group must have spent disseminating the message and in the end they said the number so quickly no one could get it. This probably made their campaign fruitless.

What is it about saying phone numbers fast? More often than not someone leaves a message and says their number so quickly that I can’t capture it. Are you hoping to be called back? Say your number slowly and even repeat it. If people have to rewind you’ve probably lost 80% of them.

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Arden Clise is founder and president of Clise Etiquette. Her love for business etiquette began in previous jobs when she was frequently asked for etiquette, public speaking and business attire advice by executives and board members. The passion for etiquette took hold and compelled Arden to start a consulting business to help others. Read more >>

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