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Social Etiquette
When looking at the 2011 MSN top ten companies in customer service, you’ll notice that what the companies have in common is they think about the customer and care about their employees. It seems so simple, so obvious, yet why do so many companies get low marks for customer service?
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Did you know that the reason people clink wine classes during a toast is that back in the dark ages people heartily clinked their pewter mugs together to distribute any poison that might be in one of the cups? That way if someone was trying to poison someone, everyone would be poisoned, discouraging a person…
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One of the things I love, and sometimes am overwhelmed by, is etiquette is all about the details. When I’m giving a training, on say dining etiquette, I always get questions about the littlest things such as “If I take something like an olive pit out of my mouth where do I put it?” It can sometimes…
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Since the wedding of Kate Middleton and Prince William is just around the corner I thought I’d share some fun facts about the wedding and royal weddings in general. By the way, isn’t it funny that Kate is always referred by her first and last name yet we just refer to the Prince as “Prince…
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A few months ago I wrote a blog post about my experience at a networking event where I was talking to someone who was ready to continue networking but didn’t know how to gracefully end the conversation. The blog post was titled “‘I’d like to freshen my drink” and other little white lies.”
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This is a guest post by Larry James, a non-denominational wedding officiant, professional speaker and author. RSVP. Fr. Abr. Répondez s’il vous plaît!. Literally, “respond if you please.” Often included in wedding invitations, and when included, etiquette demands a response. Wedding rules typically state that you should be clear in both language and meaning about…
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I love my job. In fact, despite (currently) making less money than I did when I had a corporate job, I have never been happier. But there are hazards to being an etiquette consultant.
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There is a FedEx Kinkos near my house that I’ve patronized a few times. The last two times I’ve visited the store I was helped be a very nice man.
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I love the Academy Awards. Every year I get together with a group of friends to watch and share our thoughts on the awards show. This year, I was with a different group of friends, in celebration of a pal’s birthday, but the critiquing was just as serious. As I did last year, I’d like…
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Today is Saint Valentine’s Day. A day many men dread, women anticipate and singles hate. While I think Valentine’s Day is more of a Hallmark kind of holiday I believe the spirit of it is good; that is to celebrate love. And, I don’t think we need to celebrate only being in love or loving…
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