Courtesy

What graciousness and heated seats have in common

By Arden / October 21, 2013 /

On my way to yoga class this morning I was willing my heated seats to hurry up and get warm because it was chilly in the car. Despite wanting to get warm, I smiled as I recalled a time shortly after buying my car when my sister-in-law, Beth, was visiting over the holidays.

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Cell phone pet peeves

By Arden / July 18, 2013 /

Do you have a cell phone pet peeve? Are there things that people do with their cell phones that drive you crazy? If so, you’re not alone. Most people are bothered by the rude cell phone behavior of others.

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The power of gracious behavior

By Arden / June 13, 2013 /

It’s always heartwarming when I see really gracious, polite behavior, and not just because I’m an etiquette consultant. When I see people being courteous and other focused I am reminded of how powerful it is.

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Lessons learned from an unpleasant coffee meeting

By Arden / May 9, 2013 /

If you are a salesperson, business owner or are unemployed, you most likely do a lot of networking. This often means coffee and lunch dates with people who have complementary businesses or who can be helpful to you in some way.

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Leaving a job with grace

By Arden / April 22, 2013 /

It can be very challenging to be gracious when you feel you’ve been wronged. And, when the situation is one in which you’ve been terminated from a job, it can be especially difficult to not be angry and vindictive.

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A polite colleague’s dilemma

By Arden / April 3, 2013 /

Dear Arden, I enjoyed a lovely dinner with a colleague and would like to mail her a handwritten thank you note. Her business card doesn’t list a mailing address; this seems to be the trend with so many business cards in these days of electronic communication. I will email a note but I’m wondering if…

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Bad behavior

By Arden / March 21, 2013 /

Do you turn into a monster behind the wheel of your car or when you’re in other seemingly anonymous situations? Why is it that even the mildest mannered, gracious people become Mr. Hyde in certain circumstances?

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Coupon conundrums

By Arden / March 11, 2013 /

Are you a Groupon groupie or a LivingSocial lover? I have been off and on. It’s always fun to get a deal, and I’ve gotten some great ones on everything from haircuts to upscale dining to car detailing. A friend suggested I write a post about how to handle using restaurant coupons when you are…

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Nice gals and guys finish first

By Arden / February 6, 2013 /

I read in the Seattle Times this morning that Sally Jewell, President and CEO of REI, has been nominated as Secretary of the Interior by President Obama. I couldn’t be more excited for Sally, and, I’m not surprised she has been tapped for this high level position.

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Don’t throw food at the TV and other Super Bowl party etiquette tips

By Arden / January 31, 2013 /

Did you know that about 20 million Americans will attend Super Bowl parties? That’s a lot of partying! With so many people celebrating, there are plenty of opportunities for etiquette mistakes. I asked my Clise Etiquette Facebook fans for their Super Bowl party etiquette tips. I was amused by a few, shocked by others and agreed…

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