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Courtesy
The Wall Street Journal interviewed me and some of my etiquette consultant colleagues for an article on the etiquette of cell phone usage on airplanes. As you may have read the Federal Communications Commission (FCC) is considering allowing airline passengers use their cell phones in flight.
Read MoreOn my way to yoga class this morning I was willing my heated seats to hurry up and get warm because it was chilly in the car. Despite wanting to get warm, I smiled as I recalled a time shortly after buying my car when my sister-in-law, Beth, was visiting over the holidays.
Read MoreDo you have a cell phone pet peeve? Are there things that people do with their cell phones that drive you crazy? If so, you’re not alone. Most people are bothered by the rude cell phone behavior of others.
Read MoreIt’s always heartwarming when I see really gracious, polite behavior, and not just because I’m an etiquette consultant. When I see people being courteous and other focused I am reminded of how powerful it is.
Read MoreIf you are a salesperson, business owner or are unemployed, you most likely do a lot of networking. This often means coffee and lunch dates with people who have complementary businesses or who can be helpful to you in some way.
Read MoreIt can be very challenging to be gracious when you feel you’ve been wronged. And, when the situation is one in which you’ve been terminated from a job, it can be especially difficult to not be angry and vindictive.
Read MoreDo you turn into a monster behind the wheel of your car or when you’re in other seemingly anonymous situations? Why is it that even the mildest mannered, gracious people become Mr. Hyde in certain circumstances?
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