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Remember that a person’s name is to that person the sweetest and most important sound in any language. Dale Carnegie wrote this beautiful quote in his bestselling book How to Win Friends and Influence People. And it’s true. As he pointed out, when you remember and use a person’s name it makes him feel special…
Read MoreAre you good at remembering names? If you answered no, you’re not alone. Whenever I teach networking or my First and Lasting Impressions training I ask the participants if they are skilled at remembering names. Usually only a handful of people will raise their hand. Yet, people admit that forgetting names is one of the most…
Read MoreSome people think I’m a daredevil. No, not because I once hurtled myself out of a plane with just a parachute on my back, nor that I ate food from a street vendor in Mexico, and not because I left a secure job to start a business in the Great Recession. No, it’s that people…
Read MoreMy husband and I are big fans of Craigslist, both for selling and buying. We really like the concept of keeping usable items out of the waste stream and letting others enjoy them. Why buy new when there are so many great items in perfect condition on craigslist? Plus, you save so much money buying…
Read MoreThe Puget Sound Business Journal asked me to give a presentation on tradeshow sales and etiquette recently, since their Expo is coming up in October. I was excited to do it and asked my colleague Matt Heinz, with Heinz Marketing, to co-present with me and talk about the marketing and sales aspect of tradeshows.
Read MoreThis is a guest post by Molly Gordon, MCC. We’re shaking it up with a post that isn’t etiquette related. Enjoy. Whether you do business online or off, free gifts have the potential to establish credibility, demonstrate value, and build trust. But not all giveaways are created equal. Here are some keys to creating giveaways…
Read MoreThis is a guest post by Matt Heinz, founder and principal of Heinz Marketing, LLC. You can learn a lot about what to do, and what not to do, at a tradeshow booth just by walking around and observing behavior at just about any event. Below are some of the observations and etiquette best (and…
Read MoreI met a colleague, Lynn Baldwin-Rhoades, for coffee recently. She is the president of Power Chicks International, a wonderful online and in-person networking and resource organization for women. Lynn is someone I know and like but didn’t know well. I felt like we both wanted a deeper connection with each other.
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