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Not your grandmother’s etiquette

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Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old-fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am an etiquette consultant, speaker, trainer, coach and author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful socially and in the workplace.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by clicking on the green button.

Is chivalry still relevant today?

I’m often asked in my presentations if chivalrous acts are still appropriate for men today, such as standing when a woman walks into a room or allowing her to get on the elevator first. Older men especially seem concerned about this question since they were raised in an era when chivalry was expected and the…

How to succeed as a young professional

Are you a new graduate or young person starting out in the professional world? I remember that time. College was a lot of fun but also a lot of work and I was excited and a little nervous to start working at a “real job.” I’d held many jobs through my college years – scooping…

A Professional Organizer’s Guide to Writing More Thank You Notes

This is a guest post by Denise Allan, Founder of Simplify Experts. I am a big fan of appreciation and thanking someone warmly for a gift or a kind act. I love receiving handwritten thank you notes (I don’t knock email notes either) because it means someone took the time to let me know they…

The competitive advantage of kindness

I recently spoke at the Washington Society of Association Executives conference. After my presentation on making meetings more effective, I attended a presentation on kindness by Donna Cameron, author of “A Year of Living Kindly.” She shared some impressive statistics about the return on investment kindness has on an organization.

Avoiding the awkward goodbye

I’m taking Spanish lessons for the umpteenth time, trying to get to the place where I can carry on a conversation with a Spanish speaking person. My lovely instructor, Paola with Una Buena Spanish, is helping me with my quest to speak español.

Seven bicycling etiquette tips for everyone

Did you know May is National Bike Month? Many bike advocacy organizations organize bicycling and bike to work events throughout the United States and Canada in the spring to encourage bike commuting. My husband and I are avid bicyclists, although lately, he’s been more devoted than I have as he rides his bike to work…

Is your behavior hurting businesses?

My husband and I visited family in Philadelphia and one of the places we explored was Reading Terminal. It’s a pretty famous tourist attraction with a variety of food and mercantile vendors. When we were looking at some of the goods we noticed many of the vendors had signs that said “No photos.” We thought…

How to wow your customers

 “Good morning Arden. What would you like for breakfast today?” asked Daryl, the line cook. A simple question, but what made it exceptional was Daryl remembered my name from the day before when he made a point of looking at my name badge. I hadn’t put my badge on yet that morning but he had…

14 annoying habits that are driving your coworkers crazy

When I worked for Washington Mutual many years ago, there were a few weeks where I was working on several big, deadline-driven projects and I was pretty stressed. The days ticked by while I toiled away on the assignments. One day a coworker who sat next to me asked if I was okay. Turns out…

The ups and downs of umbrella etiquette

This is a guest post by Eric Mamroth, husband to Arden Clise and regular umbrella user. Perhaps there is no better indicator of a changing Seattle than the proliferation of … umbrellas. Big ones, small ones, cheap ones or expensively fashionable, they are seemingly everywhere now. Clearly our Seattle City Council has left yet another…
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