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Not your grandmother’s etiquette

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Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old-fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am an etiquette consultant, speaker, trainer, coach and author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful socially and in the workplace.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by clicking on the green button.

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How to not embarrass yourself on Zoom

By Arden | Mar 26, 2020 | Business Etiquette,  Meeting etiquette,  Phone etiquette,  Professional image,  Technology Etiquette,  Video conferencing etiquette
Zoom video conferencing meeting
Zoom, Zoom!!! Have you been on a Zoom meeting yet? While we practice social distancing and obey stay at home orders to stem the spread of COVID-19 everything has turned to virtual meetings. In the last week I have been on eight Zoom meetings, some for business, others for organizations I belong to and a…
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The new etiquette norm for greetings

By Arden | Mar 5, 2020 | Civility,  Illness etiquette | 3 Comments
Yesterday, when I met with a new CPA to give him our tax documents I noticed that as he approached me he had his right hand in his pocket. While driving to his office, I had thought about whether I would shake his hand or not because of the Covid-19 virus. I was prepared to…
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I thought you should know (insert bad manner here)…

By Arden | Jan 13, 2020 | Communication,  Courtesy,  Kindness,  Manners,  Social Etiquette
A colleague of mine has a podcast called How Can I Say This where she discusses everyday communication conundrums. Beth Buelow, is the founder of the podcast and owner of ZOPA Consulting, Someone submitted a question to her about how to tell someone they chew with their mouth open, so naturally, as an etiquette expert,…
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The dreaded “Reply all” email response

By Arden | Oct 22, 2019 | Business Etiquette,  Email etiquette,  Technology Etiquette | 19 Comments
When I’m giving a training on digital diplomacy – the dos and don’ts for using technology – almost every time a participant will share how frustrated they are by people misusing the “Reply all” email option. They vent that “Reply all” is used too often and unnecessarily. Sometimes participants share that people don’t use the…
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Surviving and thriving at the job interview over lunch

By Arden | Sep 2, 2019 | Business Etiquette,  Dining Etiquette,  Interview etiquette,  Table Manners
If you’re interviewing for a job, there is a chance you could be invited to meet over a meal. Managers know that you can learn a lot about a candidate by how they conduct themselves when dining. People tend to let their hair down a bit when dining because it seems more social than business.…
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How to be more gracious

By Arden | Jul 28, 2019 | Civility,  Courtesy,  Gratitude,  Kindness,  Letters and notes,  Social Etiquette | 20 Comments
I’ve been thinking about graciousness lately. A characteristic that I think is so important in our dealings with others – whether it’s coworkers, friends or family. Being gracious was not something I was taught growing up. My dad role modeled some aspects of graciousness but it wasn’t until I became an adult that I started…
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How to help an ailing friend

By Arden | Jul 10, 2019 | Illness etiquette,  Kindness
A lot of people in my life, including me, have had surgeries lately requiring assistance with daily tasks. When you have to use a walker or crutches, can’t be weight bearing or move your arm, it makes doing routine tasks challenging – things like shopping, cooking, bathing, dressing, cleaning, etc.
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Whistling while you work and other etiquette faux pas

By Arden | May 3, 2019 | Uncategorized | 7 Comments
Do you have an etiquette pet peeve – something that others do that drives you crazy? I was talking to a friend on the phone when I heard her shout “no whistling!!!” I didn’t catch who was doing the whistling, but she said she finds it very annoying when people whistle in public and suggested…
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How to respond when you’re thrown under the bus

By Arden | Apr 16, 2019 | Business Etiquette,  Civility,  Courtesy
Work relationships, like any relationship, can be difficult. Unlike our friends, we can’t pick our coworkers, and sometimes we simply don’t like the people we have to work with. People can be petty, mean, undermining and challenging. Case in point, a friend of mine shared with me that a coworker of hers criticized her and…
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Don’t be THAT Airbnb guest or host!

By Arden | Feb 20, 2019 | Travel Etiquette | 3 Comments
Are you an Airbnb fan? My husband and I stayed in our first Airbnb rental about four years ago. We loved having an entire place to ourselves that was located in a great neighborhood for a very reasonable price. It planted the seed for having a short term rental of our own in our basement.…
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