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Not your grandmother’s etiquette

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Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old-fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am an etiquette consultant, speaker, trainer, coach and author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful socially and in the workplace.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by clicking on the green button.

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Why she slapped him

By Arden | Dec 27, 2010 | Courtesy,  Social Etiquette | 36 Comments
I sometimes get emails from people asking for etiquette advice. This week I received a pretty interesting one. This is what “John” (name changed to protect the guilty) wrote: I’m not sure if you can offer advice on my situation, which I suppose is in the realm of manners and etiquette, but I thought I’d give…
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Gag gifts gone wrong

By Arden | Dec 20, 2010 | Business Etiquette,  Gift giving etiquette,  Holiday etiquette | 1 Comment
I enjoy giving gifts, especially when I pick just the right item and the recipient is thrilled with the present. Because of this, I’m not a fan of white elephant gift exchanges. It seems wasteful to give people gag gifts or gifts no one wants. It can also be offensive if a risqué gift is…
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How I survived my first TV appearance

By Arden | Dec 15, 2010 | Holiday etiquette,  Public speaking | 4 Comments
In business, as in life, there are firsts. Our first interview, our first presentation, the first time managing people, etc. The firsts are always scarier because of the unknown. We haven’t experienced it before and we don’t know what to expect. We may not know everything we need to know to be good at the…
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Airplane Etiquette

By Arden | Nov 29, 2010 | Civility,  Courtesy | 10 Comments
A friend and Clise Etiquette Facebook fan asked me about airplane etiquette. She had just returned from a Thanksgiving trip overseas and had experienced some rude behavior on the plane. It’s stressful traveling. We now have to submit to either a revealing x-ray or being intimately touched by TSA. We wait in line and wait…
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Snopocalypse and Etiquette

By Arden | Nov 23, 2010 | Business Etiquette,  Courtesy,  Social Etiquette | 4 Comments
It’s snopocalypse in Seattle! It started snowing yesterday and didn’t stop until late last night. True, we only got 2 to 4 inches, but it was enough to cause mayhem in the evening and now morning commute. Those of you who live in colder weather areas probably think we’re crazy that a little snow is…
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Don’t Wear Gortex to Dinner in D.C.

By Arden | Nov 17, 2010 | Business Etiquette,  Professional image
This is a guest post by blogger Abby Reph. If you were going on a trip overseas, you might research the cultural etiquette of your destination — give a gift in Japan, don’t use your left hand when eating in India, kiss twice in France.  You might not realize that traveling domestically will entail cultural differences in etiquette…
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Are Millennials Ruder?

By Arden | Nov 10, 2010 | Business Etiquette,  Civility | 2 Comments
There was an article in BusinessWeek about how the demand for etiquette training is up because millennials are entering the workforce clueless about how to interact properly with others. The article stated among other things, that they don’t use email properly — using acronyms, abbreviations and emoticons. That they don’t know their place as the new…
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The Nervous Speaker

By Arden | Nov 5, 2010 | Public speaking | 2 Comments
I was meeting with a colleague the other day and we were sharing what services we offer. When I mentioned I teach a public speaking seminar he said “Oh, I could use that.” I had to pause because I attended a presentation he gave and I thought he did a great job, which I shared…
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What we can learn from a DECA competition

By Arden | Oct 30, 2010 | Business Etiquette,  Professional image,  Sales etiquette
I was recently a judge for a DECA mock competition. DECA prepares emerging leaders and entrepreneurs in marketing, finance, hospitality and management in high schools and colleges around the globe. The competition is one where the participants are given 10 minutes to read a business problem and come up with a solution following 5 key…
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Halloween Dos and Don’ts

By Arden | Oct 21, 2010 | Etiquette for Children,  Holiday etiquette
This is a guest post by Rachel Burke, student and Clise Etiquette intern. On the one night of the year when we encourage our children to talk to strangers and accept candy from them, parents need to be on top of all the do’s and don’ts for this spooky day. Most importantly, remember to use…
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