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Not your grandmother’s etiquette

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Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old-fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am an etiquette consultant, speaker, trainer, coach and author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful socially and in the workplace.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by clicking on the green button.

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BLOG TOPICS

A polite colleague’s dilemma

By Arden | Apr 3, 2013 | Courtesy,  Customer Service,  Letters and notes,  Social Etiquette | 3 Comments
Dear Arden, I enjoyed a lovely dinner with a colleague and would like to mail her a handwritten thank you note. Her business card doesn’t list a mailing address; this seems to be the trend with so many business cards in these days of electronic communication. I will email a note but I’m wondering if…
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Bad behavior

By Arden | Mar 21, 2013 | Civility,  Courtesy,  Customer Service | 2 Comments
Do you turn into a monster behind the wheel of your car or when you’re in other seemingly anonymous situations? Why is it that even the mildest mannered, gracious people become Mr. Hyde in certain circumstances?
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Coupon conundrums

By Arden | Mar 11, 2013 | Courtesy,  Dining Etiquette
Are you a Groupon groupie or a LivingSocial lover? I have been off and on. It’s always fun to get a deal, and I’ve gotten some great ones on everything from haircuts to upscale dining to car detailing. A friend suggested I write a post about how to handle using restaurant coupons when you are…
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Stiletto heels and other attire conundrums

By Arden | Feb 20, 2013 | Business attire,  Professional image | 1 Comment
I belong to several etiquette and image groups on LinkedIn. I like being able to share ideas and resources and to ask questions of the group about various etiquette and attire topics. The last question I posed to a group I started – The Image and Etiquette Consultants group – was “What heel height constitutes…
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The art of the (love) note

By Arden | Feb 14, 2013 | Letters and notes | 4 Comments
I love Valentine’s Day. It’s not the candy, flowers and other commercial trappings that make this day special for me, it’s that the day is a celebration of love. A day when we take the time to express our affection for the people we cherish.
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Nice gals and guys finish first

By Arden | Feb 6, 2013 | Courtesy,  Customer Service | 2 Comments
I read in the Seattle Times this morning that Sally Jewell, President and CEO of REI, has been nominated as Secretary of the Interior by President Obama. I couldn’t be more excited for Sally, and, I’m not surprised she has been tapped for this high level position.
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Don’t throw food at the TV and other Super Bowl party etiquette tips

By Arden | Jan 31, 2013 | Courtesy,  Party etiquette,  Social Etiquette,  Sportsmanship,  Uncategorized
Did you know that about 20 million Americans will attend Super Bowl parties? That’s a lot of partying! With so many people celebrating, there are plenty of opportunities for etiquette mistakes. I asked my Clise Etiquette Facebook fans for their Super Bowl party etiquette tips. I was amused by a few, shocked by others and agreed…
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Evites, Facebook invitations, email invites! Oh my!

By Arden | Jan 17, 2013 | Graduation etiquette,  Party etiquette,  Social Etiquette,  Wedding etiquette | 9 Comments
If you’re like me, you’re getting more and more invitations through Facebook. Sometimes the invitations are for small events, like birthday parties or intimate get togethers, others are big events where everyone and their sister is invited.
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When you shouldn’t ask

By Arden | Jan 4, 2013 | Conversation,  Courtesy,  Illness etiquette,  Social Etiquette | 8 Comments
We adopted a new cat a couple of months ago – a beautiful three-legged Maine Coon named Max. A couple of days ago, I picked him up to cuddle, and he decided he wasn’t in the mood for kisses. He put his paw up to push me away and ended up scratching my face. Unfortunately, he…
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What we can learn from a craigslist ad

By Arden | Dec 13, 2012 | Business attire,  Customer Service,  Professional image,  Sales | 2 Comments
My husband and I are big fans of Craigslist, both for selling and buying. We really like the concept of keeping usable items out of the waste stream and letting others enjoy them. Why buy new when there are so many great items in perfect condition on craigslist? Plus, you save so much money buying…
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