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Not your grandmother’s etiquette

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Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old-fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am an etiquette consultant, speaker, trainer, coach and author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful socially and in the workplace.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by clicking on the green button.

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Your work “uniform”

By Arden | Aug 2, 2015 | Business attire | 1 Comment
Imagine having your doctor show up to an appointment wearing shorts, flip flops and a dirty t-shirt. Or, what if your kid’s teacher showed up to class wearing a bathing suit? You no doubt would question both people’s sanity and good judgement. Further, worried they weren’t up for the job you might choose to see…
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Five tips for being a gracious house guest

By Arden | Jul 9, 2015 | Letters and notes,  Manners,  Social Etiquette,  Travel Etiquette | 7 Comments
Every year I speak on dining and business etiquette essentials to a group of college students who are in a leadership program hosted by the University of Washington Women’s Center. The program is called the Alene Morris National Education for Women’s Leadership. It’s a six day intensive program that focuses on increasing women’s representation in…
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The importance of teaching your children to say hello

By Arden | Jul 1, 2015 | Courtesy,  Etiquette for Children,  Manners,  Social Etiquette | 3 Comments
When I was a child I was very shy, and was uncomfortable greeting and conversing with adults. However, my mother would always make a point of introducing me to people she encountered and would encourage me to look at the adult and say hello. As I got older, while still shy, I became much more…
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Tick tock, the clock is ticking: The etiquette of working with service providers

By Arden | Jun 29, 2015 | Business Etiquette,  Communication
They say time is money. Sometimes it’s hard to see that, other times when you’re paying someone an hourly fee it’s very obvious. A client of mine, who works for a law firm, asked me to address the etiquette of working with service providers who charge by the hour and the etiquette service providers need…
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I’m sorry you feel that way

By Arden | Jun 5, 2015 | Communication,  Customer Service
I am a bit of a business related reality show junkie. My favorite shows are Shark Tank and The Profit. The Profit is a show where Marcus Lemonis, Chairman and CEO of Camping World and Good Sam Enterprises, rescues struggling businesses by investing in them for a share of the company. He then takes over…
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Will it kill you to be nice?

By Arden | May 12, 2015 | Civility,  Courtesy,  Kindness,  Manners
It’s National Etiquette Week – a time when we remember the importance of acting with courtesy, civility, kindness and good manners. And a good reminder it is. In our busy, rush, rush 21st century lives, it seems courtesy and kindness often take a back seat to our own agenda. For example; too often I find…
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Business savvy for women in the workplace

By Arden | May 7, 2015 | Communication,  Leadership
Today’s workplace is a very different one from 40 years ago. Women now make up more than 55% of the workforce and are no longer relegated to support roles. However, women still struggle for equality and respect in the workplace. According to the Center for American Progress, women make up only 14.6 percent of executive…
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The trouble with “You should…”

By Arden | May 4, 2015 | Communication,  Conversation,  Courtesy | 4 Comments
Have you ever found yourself saying “You should…” to someone? “You should try kale; it’s really good for you.” “You should tell her how you feel.” We say “you should…” when we feel we know best. And while we may have very good information, saying “You should” to someone is usually moralizing.
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Why I’m not going to help you grow your business

By Arden | Apr 13, 2015 | Business Etiquette,  Networking etiquette,  Sales etiquette | 4 Comments
This past week I got three requests for help. Asking for help is never impolite if it’s for the right reason. I’m quick to help people when I can. But when the request comes from someone who either I’ve never met or who I’ve met once, and they want my help growing their business for…
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Keeping remote employees happy in conference calls

By Arden | Apr 2, 2015 | Business Etiquette,  Uncategorized
Meetings are a part of our work life, much to the consternation of many. Employees complain about how many meetings they have to attend, which are often poorly run and seem to lack purpose. Meetings are even more challenging when you are a remote employee calling in via conference call. Often those outliers dialing in…
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