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I recently returned from a delightful Rick Steves tour of Slovenia and Croatia. Our group consisted of 26 people from diverse backgrounds with different values, interests, and opinions, yet we all got along wonderfully. This is particularly remarkable given the many hours we spent together each day—whether riding a bus, standing shoulder to shoulder on…
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With the New Year approaching, many of us think about goals for the coming year. If your plan is to find a job, get promoted or grow your client base there’s no better way to do that then to network. However, given the pandemic you might be wondering how you can connect with others in…
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“Wait, let me finish . . . what I was trying to say is interrupting other people is rude.” When you interrupt someone it says to the person talking that what you have to say is more important than what they are sharing. It shows disregard for the person and what they are saying.
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Can you hear it? It’s the sound of busy hosts shopping, prepping and cooking Thanksgiving dinner. I’m thankful my sister is one of those hosts. She usually hosts Thanksgiving because she has the bigger house and bigger family. The rest of us get to enjoy the gourmet bounty and family gathering in exchange for bringing…
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Illness and loss can be hard topics to discuss. Most people simply don’t know what to say or do when someone they know has been diagnosed with a serious illness or loses a spouse or child. It seems extra hard when that someone is an employee or coworker. When personal matters intertwine with work we…
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I recently discovered something about myself that was dismaying. It’s such a simple thing but I realized my actions were not portraying my best self.
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Remember that a person’s name is to that person the sweetest and most important sound in any language. Dale Carnegie wrote this beautiful quote in his bestselling book How to Win Friends and Influence People. And it’s true. As he pointed out, when you remember and use a person’s name it makes him feel special…
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“So, do you have kids?” Have you ever asked someone this question? Such a seemingly innocuous question. But, it’s actually a very loaded, potentially painful topic. A few days ago I received this email from a newsletter reader.
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It’s the season of mingling and celebrating. That time of year when you may be attending holiday parties, family dinners and the company celebration. If these events fill you with dread, you’re not alone. Many people struggle with socializing with strangers or people they don’t know well even if they are family or coworkers. But…
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