Business Etiquette

Lessons learned from an unpleasant coffee meeting

By Arden / May 9, 2013 /

If you are a salesperson, business owner or are unemployed, you most likely do a lot of networking. This often means coffee and lunch dates with people who have complementary businesses or who can be helpful to you in some way.

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Leaving a job with grace

By Arden / April 22, 2013 /

It can be very challenging to be gracious when you feel you’ve been wronged. And, when the situation is one in which you’ve been terminated from a job, it can be especially difficult to not be angry and vindictive.

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Stiletto heels and other attire conundrums

By Arden / February 20, 2013 /

I belong to several etiquette and image groups on LinkedIn. I like being able to share ideas and resources and to ask questions of the group about various etiquette and attire topics. The last question I posed to a group I started – The Image and Etiquette Consultants group – was “What heel height constitutes…

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What we can learn from a craigslist ad

By Arden / December 13, 2012 /

My husband and I are big fans of Craigslist, both for selling and buying. We really like the concept of keeping usable items out of the waste stream and letting others enjoy them. Why buy new when there are so many great items in perfect condition on craigslist? Plus, you save so much money buying…

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The difficulty with discussing politics

By Arden / November 30, 2012 /

I asked my Facebook page Likes for ideas on blog posts and several people mentioned discussing politics, especially in light of the recent presidential election. 

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Answers to your random etiquette questions

By Arden / October 29, 2012 /

Over the last few weeks I’ve been asked by friends, colleagues and my Facebook page Likes various etiquette questions. So this post is a recap of the questions I’ve gotten and my answers.

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Stop! In the name of sales

By Arden / September 19, 2012 /

The Puget Sound Business Journal asked me to give a presentation on tradeshow sales and etiquette recently, since their Expo is coming up in October. I was excited to do it and asked my colleague Matt Heinz, with Heinz Marketing, to co-present with me and talk about the marketing and sales aspect of tradeshows.

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Coffee date dilemmas

By Arden / September 5, 2012 /

The topic of coffee dates has come up several times in the past few weeks. I’ve been asked about the etiquette of things like who pays, if you should wait to order until your colleague arrives, should you wait in the parking lot if you see the person getting out of their car, etc. So,…

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The hugging dilemma

By Arden / August 14, 2012 /

When I teach handshakes in my client trainings or presentations I’m often asked about hugging. Because the West Coast tends to be more informal, there is a lot of hugging going on, especially between women. But, there are a good many people who don’t like to be hugged. 

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The shame of poor sportsmanship

By Arden / August 1, 2012 /

I have bags under my eyes from staying up late watching the 2012 Olympics. It’s inspiring seeing these incredible athletes compete, knowing they have worked so hard to be an Olympic competitor. Witnessing their pride and emotion on the medal podium always brings tears to my eyes.

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