Five business etiquette tips all millennials need to know

It’s amazing to me how many younger people there are in the workforce these days. I guess that means I’m getting old. According to statistics by the Pew Research Center, millennials now make up the majority of the workforce. In 2015 they surpassed Baby Boomers and Gen Xers in number of workers.

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11 tips for being a great cubicle mate

Do you know we spend at least a third of our life at work? And when you consider that another third of our life is spent sleeping that’s a big chunk of our waking time in our jobs. Because we spend so much time at our jobs, it’s important we treat our coworkers with courtesy…

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Watch your tone

“Watch your tone, Arden”, my mother would say to the teenage me when I’d speak to my brother in a certain way. Sometimes I’d answer that I was just asking him to do something. “But your tone was rude”, my mom would reply. When I work with clients on customer service skills, I talk about…

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Email Etiquette in our 24/7 World

My friend, Peggy Dolane, writer and social media expert , suggested I write a blog post about our 24/7-reachable-anytime-world. She wondered what the etiquette is about sending and responding to emails after hours. Good question Peggy.

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Say What?

I got a recorded call from Americans United for Change urging us to call our senators to encourage them to pass healthcare reform. At the end of the message they stated the phone number to call. They said the number so fast I had to rewind the message three times. I thought about how much money…

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