Posts by Arden
New etiquette for the new work norms
Much has changed in the business world since the pandemic wreaked havoc in our lives. Remote work has become the norm for office workers; in-person meetings have morphed into often mind-numbing virtual meetings and conversation has been replaced by chaterruptions. Business casual is now business sweats and networking is pretty much non-existent. Some of these…
Read MoreFive tips for networking during a pandemic
With the New Year approaching, many of us think about goals for the coming year. If your plan is to find a job, get promoted or grow your client base there’s no better way to do that then to network. However, given the pandemic you might be wondering how you can connect with others in…
Read MoreSeven steps for leading efficient, effective and inclusive meetings
Are you getting the most out of your meetings? Are your employees engaged and freely contributing? Are decisions being made in an expeditious way? Chances are your meetings are not accomplishing much. According to a study by Atlassian, people spend 31 hours per month in unproductive meetings. And what do participants do in those meetings?…
Read MoreEtiquette dilemmas in a virtual world
Our mostly virtual world, due to COVID-19, has created a slew of new etiquette dilemmas. People are wondering everything from whether they should have their video on or off in a Zoom meeting; what to do with kids or pets that make an appearance in a meeting; when, if ever, is eating and drinking acceptable…
Read MoreVirtual meeting etiquette and best practices 201
Now that we have been practicing physical distancing mandates for several weeks, many of us are becoming more comfortable with the tools needed to meet virtually. A few weeks ago, I wrote a post about some basic dos and don’ts for using Zoom. I thought it would be helpful to share more 201 level etiquette…
Read MoreHow to not embarrass yourself on Zoom
Zoom, Zoom!!! Have you been on a Zoom meeting yet? While we practice social distancing and obey stay at home orders to stem the spread of COVID-19 everything has turned to virtual meetings. In the last week I have been on eight Zoom meetings, some for business, others for organizations I belong to and a…
Read MoreThe new etiquette norm for greetings
Yesterday, when I met with a new CPA to give him our tax documents I noticed that as he approached me he had his right hand in his pocket. While driving to his office, I had thought about whether I would shake his hand or not because of the Covid-19 virus. I was prepared to…
Read MoreI thought you should know (insert bad manner here)…
A colleague of mine has a podcast called How Can I Say This where she discusses everyday communication conundrums. Beth Buelow, is the founder of the podcast and owner of ZOPA Consulting, Someone submitted a question to her about how to tell someone they chew with their mouth open, so naturally, as an etiquette expert,…
Read MoreThe dreaded “Reply all” email response
When I’m giving a training on digital diplomacy – the dos and don’ts for using technology – almost every time a participant will share how frustrated they are by people misusing the “Reply all” email option. They vent that “Reply all” is used too often and unnecessarily. Sometimes participants share that people don’t use the…
Read MoreSurviving and thriving at the job interview over lunch
If you’re interviewing for a job, there is a chance you could be invited to meet over a meal. Managers know that you can learn a lot about a candidate by how they conduct themselves when dining. People tend to let their hair down a bit when dining because it seems more social than business.…
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