The dreaded “Reply all” email response

When I’m giving a training on digital diplomacy – the dos and don’ts for using technology – almost every time a participant will share how frustrated they are by people misusing the “Reply all” email option. They vent that “Reply all” is used too often and unnecessarily. Sometimes participants share that people don’t use the…

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Surviving and thriving at the job interview over lunch

If you’re interviewing for a job, there is a chance you could be invited to meet over a meal. Managers know that you can learn a lot about a candidate by how they conduct themselves when dining. People tend to let their hair down a bit when dining because it seems more social than business.…

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How to be more gracious

I’ve been thinking about graciousness lately. A characteristic that I think is so important in our dealings with others – whether it’s coworkers, friends or family. Being gracious was not something I was taught growing up. My dad role modeled some aspects of graciousness but it wasn’t until I became an adult that I started…

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How to help an ailing friend

A lot of people in my life, including me, have had surgeries lately requiring assistance with daily tasks. When you have to use a walker or crutches or can’t be weight bearing or move your arm it makes doing routine tasks challenging – things like shopping, cooking, bathing, dressing, cleaning, etc.

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Whistling while you work and other etiquette faux pas

Do you have an etiquette pet peeve – something that others do that drives you crazy? I was talking to a friend on the phone when I heard her shout “no whistling!!!” I didn’t catch who was doing the whistling, but she said she finds it very annoying when people whistle in public and suggested…

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How to respond when you’re thrown under the bus

Work relationships, like any relationship, can be difficult. Unlike our friends, we can’t pick our coworkers, and sometimes we simply don’t like the people we have to work with. People can be petty, mean, undermining and challenging. Case in point, a friend of mine shared with me that a coworker of hers criticized her and…

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Don’t be THAT Airbnb guest or host!

Are you an Airbnb fan? My husband and I stayed in our first Airbnb rental about four years ago. We loved having an entire place to ourselves that was located in a great neighborhood for a very reasonable price. It planted the seed for having a short term rental of our own in our basement.…

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How to get along with others

People can be frustrating, annoying, difficult – you name the emotion – basically not easy to get along with. Or can they? In our little worlds, as in our minds, when it comes to relationships with others it’s easy to think that we do things the right way and that others are wrong – whether…

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How to handle those awkward networking situations

If your New Year’s resolution is to grow your contacts, get a new job or new clients, networking is one of the best ways to accomplish your goals. Yet, so many people dislike networking because it can feel so awkward. If you are one of those people, don’t feel badly. It’s hard to make small…

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Gratitude Unwrapped

Tis the season to focus on our gratitude. I always love taking turns  at Thanksgiving to share what we are grateful for. While I usually say the same things, it’s a good reminder of all the blessings I have in my life and what really matters.

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