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A lunch that went bad
…sick and had asked if they could meet in the New Year. However, Sarah insisted they meet during the holidays because she wanted Cindy to see the lovely holiday decorations…
Read MoreHow etiquette has changed over the last twenty years
…piece of clothing is the greatest and worst invention of all time. Greatest because they are so comfortable and easy to wear, worst because people are wearing them in places…
Read MoreAre you Polly Poise or Freak-Out Fred?
I recently taught a social skills etiquette class to some high school students from Puget Sound Community School. One of the topics I covered was poise. I asked my students…
Read MoreDoes Business Etiquette Matter?
…companies lose employees, clients and profits because their employees are rude or unprofessional. A colleague of mine shared that a sales person from another company lost the deal because when…
Read MoreWhy She Slapped Him Part 2: A Happy Ending
…having a very nice conversation when during a lull in the chat Mark complimented Ericka’s figure. He compared her to Kim Kardashian (as discovered later in an email from Ericka)….
Read MoreFrom Meeting Mayhem to Managed Meetings
A friend recently started a new job and discovered the company likes to have many meetings, often for no apparent reason. The meetings are poorly run, too many people are…
Read MoreWhen the etiquette consultant messes up
…came and I stopped working, got dressed and ate some dinner. Suddenly, the clock said 6:10 and I hadn’t left yet. I had planned on getting there at 6:15! I…
Read MoreCivility in the age of incivility
…conduct: Respect, Restraint and Responsibility. Saturday night, I attended the District 2 Toastmasters contest. There were seven excellent speakers competing to win and advance to the semi-finals. The winner shared…
Read MoreIt was all in my head
Tuesday I had the honor of being a guest on KING 5 TV’s New Day Northwest. I was invited to talk about social media etiquette. (See segment here.) This was…
Read MoreWhat George Washington knew about etiquette
…strangers from a seat…let us offer the seat cheerfully, and gracefully, and commence a conversation with the new-comer.” —A Manual of Etiquette with Hints on Politeness and Good Breeding by…
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