Posts by Arden
Networking with Ease
Are you someone who dislikes networking? Do you dread talking to strangers? If so, you’re not alone. It doesn’t seem to matter if you’re an introvert or extrovert, networking is hard for most people. So then why do we do it? As someone once said, networking is one letter away from not working. I wish…
Read MoreBreathtaking customer service
Have you ever been blown away by great customer service? It doesn’t happen very often, but when it does your don’t forget the experience.
Read MoreThe new rules for today’s tools
As a girl, one of my favorite excursions was going to my grandma’s cabin on Whidbey Island. It was somewhat rustic and had just enough amenities to make it comfortable but still somewhat of an adventure.
Read MoreWhat happened to the friendly skies?
Boy, have things changed in airplane travel. A friend posted a video on Facebook about jet travel in the 1960s. Travelers were served seven course meals that might include caviar, roasted pheasant and lobster tail. Flight attendants were called Air Hostesses and they treated travelers as if they had been invited to dinner at their…
Read MoreThe email black hole
Have you ever sent an email to someone and then gotten no response? I’ve had several people tell me that they are surprised at how often they don’t receive replies to emails – even just a “Thanks, I’ll get back to you soon.” I have experienced the same thing and it always baffles me, especially…
Read MoreThe impossible quest for perfection
For a short time growing up I wanted to be a nun. There was something about their piousness that fed my perfectionist tendencies – my need to always be good and loving. But in fourth grade at Catholic school one of my teachers was a yelling, patronizing nun so my notion that habit-clad women were…
Read MoreA surprising benefit of LinkedIn
A friend of mine recently moved from Seattle to San Diego. It was a big move. She left her job, her friends and her house to start a new life. Before she left, she looked for houses to rent online, and had a friend who lives in San Diego look at the more promising homes.…
Read MoreA fun way to stand out from the crowd
There is nothing better than getting a handwritten card in the mail. It’s the first piece of mail I open and it’s usually the last item I recycle. In fact, I usually hold onto hand scribed notes for at least a few days, and every time I see the card I think of the person…
Read MoreDealing with rude, unhelpful service people
What is your boiling point? Are you one of those people who are able to stay patiently pleasant even when faced with rudeness and unhelpfulness? Or, when dealing with maddening situations do you find it easy to lose your cool?
Read MoreInspiration through World Domination
I just returned from spending four days in Portland, Oregon for the 2014 World Domination Summit. You might wonder what an etiquette consultant was doing at something having to do with world domination. I wondered too when I arrived. Despite my friend Beth Buelow’s gushing about how wonderful the 2013 Summit was I was sure…
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