Posts Tagged ‘slang’
“No problem” and other customer service communication problems
A friend of mine implored me to write something about the use of the phrase “no problem.” She was the recipient of the words at her dental appointment. Upon arriving at the dentist’s office, she was instructed to wait in her car until they were ready for her. Because it was hot outside, she started…
Read MoreOh Slang Can You Say
I adore my etiquette teacher, Maria Everding, a gracious, funny, ball of fire. I attended Maria’s etiquette school – The Etiquette Institute– to learn all that I needed to know to become an etiquette consultant. I often turn to Maria for advice or perspective. She is also not afraid to tell me when she feels…
Read MoreThe Trouble with “You Guys”
I have a problem. It’s something I’ve struggled with for a long time and until recently didn’t realize how serious the problem was. I’m working on changing, but it hasn’t been easy, especially since most people have the same problem. It’s a “you guys” problem. As in, “Have you guys seen the movie Avatar?” Those…
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