Posts by Arden
Five lessons from Craigslist for job applicants
My husband and I are turning our media room into a guest room so we have been both buying and selling items on Craigslist. Craigslist is truly a great way to find and sell items at a reduced price. It can also be a lot of fun to meet interesting people. But, it has its…
Read MoreA lesson from toothpaste
My fabulous children’s manners teacher, Jan Townsend, forwarded me a Facebook post written by someone I don’t know. The author’s name is Amy and I was both excited and moved by her words. In her post she talked about teaching her daughter, who was entering middle school, about kindness. To teach the lesson, she had…
Read MoreThe dreaded invitation: “Let’s have coffee…”
“Let’s meet for coffee.” Sound familiar? If you’re a business owner you may hear this phrase often. Yet, it’s not always a welcome invitation.
Read MoreRead the situation or risk losing business
This is a guest post by Stacy O’Daffer, Clise Etiquette Associate. “She will finally appreciate you after she lives without you.” It’s a mother’s universal salve for the wound of a child leaving for college. That this loss will be filled at some later, undefined moment does little to sooth the heartbreak. But then, it’s…
Read MoreThree tips for making public speaking easier
In 2001 I joined Toastmasters, a speaking and leadership skills organization, and it changed my life. I was a devoted member of the Seattle General Toastmasters club for eight years. Recently, I returned to my club to see all of my buddies, some of whom have been members for 30 plus years. For many longtime…
Read MoreHow to lose a prospect and annoy others
Remember that a person’s name is to that person the sweetest and most important sound in any language. Dale Carnegie wrote this beautiful quote in his bestselling book How to Win Friends and Influence People. And it’s true. As he pointed out, when you remember and use a person’s name it makes him feel special…
Read MoreFive myths and a truth: Surprising wedding facts
Can you hear it? It’s the sound of wedding bells. It’s the time of year when many true loves become married. My husband and I recently attended his nephew’s wedding in Philadelphia. On the plane I met two other people who were flying to attend weddings. As we gear up for these joyous celebrations I…
Read MoreFive tips for workplace success
Have you ever wondered why some people have more success in their jobs and others can’t seem to get ahead even though they are very smart? According to a Harvard University study, 85% of a person’s workplace success is due to their personal skills – those intangible skills that lead to better and smoother relationships…
Read MoreNavigate office dining & drinking like a pro
Some great tips and information in this infographic by Quill.com. Click to Enlarge Image Infographic by Quill.com
Read MoreDon’t leave people hanging: The importance of introductions
A friend of mine, I’ll call her Sue, was having a conversation with a couple she met at a party when a colleague walked up and interrupted her discussion. Her colleague Bill didn’t acknowledge the people she was talking to and spoke only to her ignoring the others. It made the people Sue was talking…
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