Posts by Arden
How to handle those occasional etiquette dilemmas you will encounter
My husband and I flew to Baltimore to attend his nephew’s wedding. I love weddings. I love spending time with family, being reminded of my love for my husband and seeing how different people organize a wedding. It’s always a wonderful time.
Read MoreForget bossy; How to act like a leader
Growing up, a relative often called me bossy. The term was never used in a positive way. To this day the moniker has left me afraid that being bossy is akin to another b word.
Read MoreConversation: The Fruit of Curiosity and Sincerity
This is a guest post by Bob Taylor, a retired naturopathic physician and designer/builder and great conversationalist. I can strike up a conversation with most anyone. That’s because I’m really curious. Curiosity is the great motivator that pushes me past my shy self.
Read MoreDon’t break 8 year old hearts
This is a guest post by Shari Storm; author, speaker, mom. Girl Scout cookie sales end today and I’ve heard that Camp Fire sales start shortly. Here are a few tips for cookie buyers and passersby.
Read MoreMy armchair musings of the Academy Awards
As I usually do, I love to share my Oscars musings. There are always great lessons to learn from this big event.
Read More5 tips for asking for testimonials, recommendations or reviews
Because of social media we need to be careful to maintain a positive online reputation. And for those who are job searching or seeking clients it’s important we are easily found online. One way people do this is to ask for LinkedIn recommendations. Business owners may also seek testimonials and positive reviews on Yelp, Google+,…
Read MoreThe power of informational interviews
If you’re looking for work, one of the best ways to find a job is through informational interviews. Many jobs are not posted; instead, companies rely on their network to get the word out about open positions.
Read MoreThe art of the business introduction
I recently gave a business etiquette essentials presentation to students at UW Bothell. One of the topics I covered was how to make a business introduction. As usual, many people commented on their evaluation form how helpful the information was.
Read MoreMy struggle with being gracious
Sometimes it’s hard for me to be gracious. Yes, I’m afraid it’s true. I can be selfish, and sometimes I struggle with being patient.
Read MoreA customer service lesson
My husband and I recently experienced a negative customer service situation with an office supply store near our house. Thankfully, in the end we had a positive experience. I won’t go into great detail, but basically we needed to exchange a broken monitor holder that my husband had given me for Christmas.
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