Civility in the age of incivility

Did you know that May is International Civility Awareness Month? The goal is to spread awareness of the meaning of civility and help people to embrace the civility code of conduct: Respect, Restraint and Responsibility. Saturday night, I attended the District 2 Toastmasters contest. There were seven excellent speakers competing to win and advance to…

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Are Millennials Ruder?

There was an article in BusinessWeek about how the demand for etiquette training is up because millennials are entering the workforce clueless about how to interact properly with others. The article stated among other things, that they don’t use email properly — using acronyms, abbreviations and emoticons. That they don’t know their place as the new…

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Don’t Go There: Taboo Topics in Business

I just attended a small business roundtable group which serves as a forum for entrepreneurs seeking business advice and mentoring. The facilitator couldn’t be there so we were on our own to lead the discussion with a couple of suggested topics. Unfortunately that led to trouble. We started out talking about economic projections but a…

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America The Uncivil?

It would be easy to assume civility is dead given the antics of a few people who should know better. Over the last week we’ve had a Congressman be disrespectful to the President, a tennis star show poor sportsmanship and a musician take away from another’s moment in the spotlight. What these three did was…

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