How Not To Do Sales

…successful sales people say something nice and keep the door open. Even, saying, “Well, thank you for your time. It was nice talking with you and I hope to see…

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Lessons Learned from RAW

…steep hills, a few scary busy roads and some food challenges. Some complaining was in order, however, some people complained the whole time despite the many good things that outweighed…

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Snopocalypse and Etiquette

…all about. As Eric said, “common sense” but as someone else once said to me “common sense isn’t so common.” If we haven’t experienced or observed people practicing these rules…

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Too much information

…several years and was just now getting back to working again. He also said the grand-kids were coming to visit and he was going to go out to help a…

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International Protocol

International Protocol Sign up for the award-winning Etiquette blog and receive a free chapter of Arden’s book, Spinach in the Boss’s Teeth International Protocol In this increasing complex global marketplace,…

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Training

Workplace Training Business Etiquette Seminars Present a more polished and professional image Communication Styles Enhance productivity through better communication Customer Service Training Create a positive, memorable experience for every customer…

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Step away from your phone

…interviews. Guess what? They didn’t get the job. Meetings with your boss: unless your boss is mute and prefers communicating via text. Client presentations. You can kiss that contract bye…

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