Business Etiquette Lunch and Learn Presentations

If you’re short on time or find it difficult to get the whole team, department or company together for a longer training, consider shorter lunch and learns. Clise Etiquette will present the need-to-know information in 60 to 90 minutes while your team eats lunch.

Here are our most popular topics.

Business Etiquette Essentials – One Hour

First Impressions

• Why etiquette is important in today’s business world
• Elements of a powerful first impression
• YOU are the company

Social Behavior Highlights

• Handshakes, greetings and introductions
• How to use the person’s name in conversation
• Business card dos and don’ts

First and Lasting Impressions – One Hour

• Nonverbal Communication and Body Language
• Eye contact, posture, personal space, nervous mannerisms, touching
• Positive and negative body language signals
• Appropriate attire and grooming
• The difference between business casual and professional attire
• How to dress when meeting with clients and other VIPs

Networking and Business Related Functions – One Hour

• Cocktail reception do’s and taboos
• Comfortably mixing and mingling
• Remembering names
• How to start and gracefully exit a conversation

 Networking With Ease – One Hour

• Creating a memorable elevator pitch
• Successful small talk and listening skills
• Networking follow-up

Digital Diplomacy – One Hour

• Cell phone, hand-held devices, instant messaging, iPods and E-mail
• Telecommunication (telephone, voicemail and conference calls )

Meeting Manners – One Hour

• Meeting do’s and taboos
• Visiting a client
• Receiving visitors

It’s Not Just Lunch, It’s Business – 90 minutes over a two to three course meal, 60 minutes without a meal

• Host and guest protocol
• The importance of the seating arrangement
• Navigating the place setting
• The silent server code
• American and Continental styles of eating
• Polite dining
• Dining Dilemmas

If you’d like to discuss a training or lunch and learn package for your team, please contact us.