Business Etiquette Lunch and Learn Presentations

Business Etiquette Lunch and Learn Presentations

Bag lunchIf you’re short on time or find it difficult to get the whole team, department or company together for a longer training, consider shorter lunch and learns. Clise Etiquette will present the need-to-know information in 60 to 90 minutes while your team eats lunch.

Here are our most popular topics.

Business Etiquette Essentials – One Hour

First Impressions

  • Why etiquette is important in today’s business world
  • Elements of a powerful first impression
  • YOU are the company

Social Behavior Highlights

  • Handshakes, greetings and introductions
  • How to use the person’s name in conversation
  • Business card dos and don’ts

First and Lasting Impressions – One Hour

  • Nonverbal Communication and Body Language
  • Eye contact, posture, personal space, nervous mannerisms, touching
  • Positive and negative body language signals
  • Appropriate attire and grooming
  • The difference between business casual and professional attire
  • How to dress when meeting with clients and other VIPs

Networking and Business Related Functions – One Hour

  • Cocktail reception do’s and taboos
  • Comfortably mixing and mingling
  • Remembering names
  • How to start and gracefully exit a conversation

 Networking With Ease – One Hour

  • Creating a memorable elevator pitch
  • Successful small talk and listening skills
  • Networking follow-up

Digital Diplomacy – One Hour

  • Cell phone, hand-held devices, instant messaging, iPods and E-mail
  • Telecommunication (telephone, voicemail and conference calls )

Meeting Manners – One Hour

  • Meeting do’s and taboos
  • Visiting a client
  • Receiving visitors

It’s Not Just Lunch, It’s Business – 90 minutes over a two to three course meal, 60 minutes without a meal

  • Host and guest protocol
  • The importance of the seating arrangement
  • Navigating the place setting
  • The silent server code
  • American and Continental styles of eating
  • Polite dining
  • Dining Dilemmas

If you’d like to discuss a training or lunch and learn package for your team, please contact us.