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New tipping guidelines for a changing world
…order. 2022: $1 per drink for the barista. More if the order was complicated. Tip 10 to 15% for takeout. Bartender. The amount depends on how complicated the drink was….
Read MoreThe email black hole
…training for his staff. The prospective client had been referred to my colleague with a recommendation from a coworker, had a date and time for the training and agreed to…
Read MoreAre You Chasing Away Your Customers?
…and her company. I’m sure because Sue is young she doesn’t know better. I would surmise that she didn’t receive any sales etiquette training, which is too bad. While she…
Read MoreFour tips to make your holiday party mingling easier
The holidays are here! Whether you’re attending the company holiday dinner or your neighbor’s cocktail party being ready for mingling with strangers or people you don’t know well will make…
Read MoreSix ways to tame a picky eater
…a selective eater or turning one around to being more open to different foods. Just try one bite Growing up, my mom required that my siblings and I eat a…
Read MoreThe dreaded “Reply all” email response
When I’m giving a training on digital diplomacy – the dos and don’ts for using technology – almost every time a participant will share how frustrated they are by people…
Read MoreA fun way to stand out from the crowd
There is nothing better than getting a handwritten card in the mail. It’s the first piece of mail I open and it’s usually the last item I recycle. In fact,…
Read MoreAbout
…etiquette began in previous jobs when she was frequently asked for etiquette, public speaking and business attire advice by executives and board members. The passion for etiquette took hold and…
Read MoreSpeaking
…a stronger bottom line; what do these have in common? They are a result of having a culture of courtesy–which distinguishes great companies from average companies. In this fun and…
Read MoreEtiquette & Social Skills Classes for Teens
…school and summer breaks and holidays. In this class, teens will learn the essential skills they need to confidently and comfortably navigate social and professional situations. This fun and interactive…
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