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Why I became an etiquette consultant
…she is still employed. Another client, who has brought me back for staff trainings for several years, said my training transformed her company from one with low morale and bad…
Read MoreThree tips for making public speaking easier
…coach. It could be life changing for you as well. What has helped you to feel more confident and comfortable when speaking in public? Feel free to comment below. Want…
Read MoreBe a top 10 company in customer service
When looking at the 2011 MSN top ten companies in customer service, you’ll notice that what the companies have in common is they think about the customer and care about…
Read MoreAre You The Real Deal?
…tend to take time to build trust with someone. But I have noticed when I’m most authentic and open the connections tend to be better. By being open I also…
Read MoreDon’t ask these 8 questions: Conversation dos and don’ts
…do you think of Trump’s cabinet picks? This falls under controversial topics, namely politics. Never assume someone shares your same political beliefs (trust me; I learned this the hard way…
Read MoreBlog
…pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts…
Read MoreThe art of the (love) note
I love Valentine’s Day. It’s not the candy, flowers and other commercial trappings that make this day special for me, it’s that the day is a celebration of love. A…
Read MoreNavigate office dining & drinking like a pro
Some great tips and information in this infographic by Quill.com. Click to Enlarge Image Infographic by Quill.com …
Read MoreEeek, there’s a bug in my borscht! Answers to common etiquette dilemmas
…straight from my book, Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. If you’d like answers to more etiquette dilemmas the book is available on Amazon.com and Barnesandnoble.com….
Read MoreNavigating holiday gifting and tipping dilemmas
…life? The holidays pose many etiquette dilemmas that can leave you fretting. No need to fret, here are answers to the most common holiday etiquette dilemmas: Q. Do I need…
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