How to Avoid Being Defriended

By Arden | October 4, 2010 |

…similar interest, passion, hobby or sport. If you want to have a company presence on Facebook create a company page. No spam Avoid repeatedly talking about your business, book, or…

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What would Ted do?

By Arden | March 28, 2024 |
a child holding a red heart in her open hands

…make her wrong, he simply shared his feelings. This is another example of etiquette-like behavior – being open and honest without making the other person wrong. These are such beautiful…

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Thank you for signing up

By AMGill | January 10, 2017 | Comments Off on Thank you for signing up

…Once you’ve done that, you’ll receive another email to download your free chapter of Arden’s book “Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success.” << Return to our…

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Why brainstorming meetings rarely work

By Arden | March 10, 2017 |

Meetings are conducted for a variety of reasons – decision making, company or department updates, project updates, brainstorming and more. One of the more challenging or difficult meetings to conduct…

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Don’t Wear Gortex to Dinner in D.C.

By Arden | November 17, 2010 |

…Coaster in the Emerald City. Abby Reph posts her thoughts on etiquette, current events and the delightful absurdities of life at www.wordsbecomeone.com. She lives with her husband in Kirkland, Washington….

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Are we back to shaking hands?

By Arden | October 3, 2022 |

…and most likely others, were concerned about catching the virus. Elbow bumps replace handshakes On March 6 I had an in-person training, and I was now pretty anxious about catching…

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Customer Service Training

By Arden | February 22, 2013 | Comments Off on Customer Service Training

Customer Service Customer Service Excellence Training How your employees handle your customers can directly affect your team’s and company’s performance as well as their individual goals. This seminar will equip…

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