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Etiquette dilemmas in a virtual world
…helpful. As we continue to meet virtually I’m sure additional etiquette issues will pop up. Feel free to respond with any questions or thoughts you have about virtual meeting etiquette….
Read MoreMass Rejection By Email
…when a huge distribution email goes out asking a question and many of the receivers select “Reply all” to answer and then everyone else responds to the group by demanding…
Read MoreHow to handle those awkward networking situations
If your New Year’s resolution is to grow your contacts, get a new job or new clients, networking is one of the best ways to accomplish your goals. Yet, so…
Read MoreTwitter dos and don’ts
…must remember that what you post is not like some passing comment spoken to someone in person. Once you post an angry, rude or inappropriate comment online, it is there…
Read MoreThe email black hole
…would warrant a reply. I realize people are busy and we are all inundated with too many emails, but, even if you don’t have an answer to a question or…
Read More“No problem” and other customer service communication problems
…simply what was wrong. Our computers are slow today. Your computers may very well be slow, but instead of pointing that out use the extra time to get to know…
Read MoreDon’t Be Nosy
…asked me such a personal question. While he may have meant well, it was not his place to comment. It is rude to ask questions of such a personal nature….
Read MoreCoupon conundrums
…is 15% to 20% before tax. I’m afraid many wait staff get shorted by people who tip on the amount on the bill after the coupon. What questions do you…
Read MoreTrade Show Sales and Rapport Building Seminar
…contacts and new customers. Topics include: Non-verbal communication that is welcoming and open Gait stopper phrases and successful small talk Introducing yourself and others Business card protocol Remembering and using…
Read MoreHow Facebook lists change Facebook etiquette
…good and bad. If we use social media we open ourselves up to the whole world. However, with the changes Facebook has made and soon the new Google Plus, we…
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