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Are Millennials Ruder?
There was an article in BusinessWeek about how the demand for etiquette training is up because millennials are entering the workforce clueless about how to interact properly with others. The…
Read MoreFirst and Lasting Impressions Seminar
…build productive relationships with coworkers and superiors. The skills your employees learn in this training will give your company the competitive edge. Part one covers etiquette essentials: Elements of a…
Read MoreAugie’s customer service lessons
…me like I was crazy. And, I continued to get madder. In fact, I broke all obedience rules and repeated “Come”, Come here”, “Come on”, “COME HERE” several times as…
Read MoreWell meaning or just mean?
…about manners. When I am presenting or giving a company training, almost without fail I’m asked by a participant if they can tell their boss, friend, husband, coworker, etc. that…
Read MoreWhat dogs can teach us about etiquette
Our beloved Sammie Sammie, our beloved 13 year old dog, died recently. We miss her terribly. Coming home is a constant reminder of her absence. When she was alive, as…
Read More“Do you always eat this way?”
…that prepares high school and college students for careers in marketing, finance, hospitality and management. In the training, I teach how to navigate a formal place setting with many utensils,…
Read MoreBusiness Etiquette Lunch and Learn Presentations
Business Etiquette Lunch and Learn Presentations If you’re short on time or find it difficult to get the whole team, department or company together for a longer training, consider shorter…
Read MoreToo much information
…I asked the students what some inappropriate topics of conversation were. They answered politics and religion. Most of us know those are taboo topics. But, after my encounter with Mr….
Read MoreTrade Show Sales and Rapport Building Seminar
…contacts and new customers. Topics include: Non-verbal communication that is welcoming and open Gait stopper phrases and successful small talk Introducing yourself and others Business card protocol Remembering and using…
Read MoreThe competitive advantage of kindness
…“A Year of Living Kindly.” She shared some impressive statistics about the return on investment kindness has on an organization. In a study conducted by Businessolver, 33% of employees stated…
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